● Atlassian Systems Administrator - Jira Software, Jira Service Desk, Confluence, Crowd● Microsoft Azure - Administration, operations, and maintenance of Windows hosts, application services, and other critical infrastructure● Administration and support of on-site physical and virtual infrastructure● Support Operations and Information Technology teams by providing industry specific knowledge and through application of knowledge and skills gained from career experience● Travel as required

● Functional and acceptance testing of web based and Windows applications.● Selenium + Java/TestNG automation.● Various scripting tasks (perl, batch, powershell)● Dell OpenManage, 12G enterprise servers, iDRAC.

● Hardware and Software Quality Assurance, Validation, Qualification, Consulting, end-to-end testing. All product levels, from engineering prototype to retail product.● Tested enterprise level software and hardware for tier 1 technology vendors including Dell, HP, IBM and AMD.● Products tested include enterprise/datacenter servers and blade systems, SAN, NAS, iSCSI, 10GbE, Fibre Channel, CDMA/GSM WWAN, and high end PC graphics platforms.● Monitored testing efforts of junior engineers and technicians and provided technical assistance and guidance as needed.

● Technical support, documentation, and training for personal media devices and Linux based digital video recording devices.● Provided answers to common questions and issues.

● Software and web application development using various development environments including LAMP, Sculptor 4GL+SQL, and Perl. ● Support and administration of Santa Cruz UNIX, Microsoft Windows NT/2000/XP, RedHat Linux, and networking infrastructure.● Support of proprietary Point of Sale software and related client/server devices to ensure their continuous 24x7 operation.● Support end users assisting with Windows, Office and PC related issues.