Jason Cheung Email & Phone Number

Richmond Hill, On, Ca

Toronto, Ontario, Canada

ISO 27001 Internal Auditor Documentation Specialist on the reSolved information security management system internal audit team.Worked closely with clients in the grantmaking space to scope, design, and publish digital adoption solutions as a Digital Adoption Product Owner for reSolved.Improved operational efficiency of our clients by delivering virtual software training to non-technical users of a grants management system (SmartSimple) and digital adoption software (WalkMe).Grew organizational capacity by training new staff in operating procedures and technical onboarding, and cross-training existing staff in Digital Adoption solutions.Improved internal efficiencies by developing process automations, standard operating procedures, software documentation, and re-usable code templatesIncreased revenue of saleable digital products by creating new instructional courses (reSolved University).

Part Time Faculty at the School of Engineering Technology and Applied ScienceSupported first year students to develop a strong understanding of web architecture and protocols by delivered lectures in user interface design and website scripting.Worked closely with students to achieve class objectives, and demonstrate learning in four-hour in-classroom lecture periods.Prepared and published course materials based on course outline and curriculum objectives.Guided students over the course of 14 week semesters by evaluating assignments and providing additional resources as feedback.

Delivered online continuing education to classes of 25 adult students in Python and web design.Improved virtual visitor experience and information access by refining library website (Drupal).Expanded virtual pandemic-related services by designing and launching online book recommendation service offering for customers.Supervised customer service and page staff on weekends and evenings.

Toronto, Canada Area

Performed circulation duties at the information science Inforum library of the university. Composed text articles about privacy advocacy for ‘Digital Tattoo’ in partnership with student staff at the University of British Columbia. Developed the library website with data from survey-based user research. Assisted in mapping RDA extensions to MARC 21 records.

Vancouver, Canada Area

https://digitaltattoo.ubc.ca/https://digitaltattoo.ubc.ca/jason-cheung-digital-tattoo-contributor/The Digital Tattoo Project is a collaboration between the UBC Library, the Irving K. Barber Learning Centre, UBC’s Centre for Teaching, Learning and Technology, and the University of Toronto’s iSchool and the U of T Libraries. The goal of this site and the Digital Tattoo project is to raise questions, provide examples and links to resources to encourage you to think about your presence online, navigate the issues involved in forming and re-forming your digital identity and learn about your rights and responsibilities as a digital citizen. It’s really just all about making informed decisions and your own decisions.-Monthly contributions to an online blog about critical information/data management, digital lifestyle, and privacy-Bi-weekly collaboration with University of British Columbia's School of Library, Archival, and Information Studies-Liason with University of Toronto's student body for student contributions to the blog-Maintenance of website structure using Wordpress CMS

Suite 701, 7/F Tin'S Enterprises Centre, 777 Lai Chi Kok Road, Hong Kong

Conceptualized and pitched website concepts in sales presentations to clients in many sectors including hospitality, finance, law, and retail. Designed wireframe prototypes according to functional requirements and WCAG criteria. Produced end-user training and UAT documentation.

Various

Represented various clients including Microsoft Canada, Hewlett-Packard, 3M, and Xbox in a customer-facing ambassador role. Operated in experiential marketing campaigns,performed live demonstrations of products, and delivered key messaging via guerrilla and stationed interactions.Tasked with responsive problem solving, dealing with audience inquiries, and liaising with clients during activations. Intercept Group is a millennial marketing agency that helps Fortune 100 brands and government organizations understand and reach millennials through an insights-driven and ROI-focused approach. Recognized by the Canadian Marketing Association, IAB MIXX Awards and Effie Worldwide, Intercept Group’s two award-winning youth marketing and millennial marketing company divisions – Campus Intercept and Consumer Intercept – help brands reach high school students, university/college students, early careerists, young professionals and young families.

London, Canada Area

Campaigned around the city with a man-powered rickshaw, bicycle, and backpack to provide mobile guerrilla-style advertising for local businesses and events. Provided rickshaw taxi services for London passengers during late night and midnight hours.RollerAd Media offers 3 highly engaging services to attract the attention of the public to your brand or message. Our approach to marketing triggers an emotion in your potential customers because it has an electrifying impact at first sight. We believe attraction is the first step to creating a positive brand image.When you choose RollerAd Media, you choose an interactive, hard working and human powered outdoor media solutions company.

Master Of Information (M.I.), User Experience Design / Knowledge Management And Information Management

Activities and Societies: Master of Information Student Council - VP Communications, Faculty of Information Communications Committee.

Bachelor Of Arts (B.A.), Media Information And Technoculture

Activities and Societies: Lead Social Media Coordinator for Purple Spur Society, Social Media Coordinator for Western Canadian Feed.