Jason Ulaszek Email & Phone Number

Fixing social systems. By design.Inzovu is a design agency founded to explore new ways to tackle and solve social problems through design. We work with corporations, governments, non-profits and startups. We want your hardest problems, we thrive on them.

International

UX for Good is an organization that pushes design as far as it can go: past forms, interactions and experiences to complex human systems, and beyond attractive, effective and elegant to deeply impactful. UX for Good is out to set the edge, so non-practitioners can see the full potential of design and practitioners can do the most meaningful work of their careers.The centerpiece of UX for Good is the Annual Challenge, launched in 2011. Each year, a handful of top user experience designers from around the world are brought together to conceptualize and develop novel interventions that help solve complex, social challenges.In addition to the Annual Challenge, UX for Good founders and design fellows present on the intersection of design and social impact, facilitate private/public workshops and lead experience design projects for organizations directly tackling social challenges, striving to increase their social impact or advance their design capability themselves. Previous Annual Challenges2014 - Kigali, Rwanda & London, U.K.Designers partnered with the Aegis Trust and the Kigali Genocide Memorial to develop a framework to convert feelings of genocide into humanitarian action. 2013 - Vancouver, British ColumbiaDesigners partnered with the Dalai Lama Center for Peace and Understanding to find new ways of instilling empathy in the hearts and minds of children.2012 - New OrleansDesigners partnered with the GRAMMY Foundation (MusiCares) and Clinton Global Initiative to identify new ways of supporting the local musical economy.2011 - ChicagoDesigners partnered with Streetwise, CeaseFire Illinois, The Third Teacher, The Adler School and the Global Lives Project to create new ways of helping at-risk populations in the city.

The Junto Institute is where startup leaders grow faster than their companies are growing. Through a nine-month apprenticeship program that taps into the wisdom of seasoned entrepreneurs and CEOs, company founders become stronger leaders, more emotionally intelligent, and better decision-makers. Their companies also do well: the average annual revenue growth of Junto companies is 108% after enrolling and graduating.

Responsible for creating master’s degree course curriculum and cross-department independent study that fosters the growth of both students’ personal and professional educational goals. Developed, instructed and mentored more than 500+ master’s degree students in a UX Practicum, Excellence in Consulting Skills and Interaction Design courses. These courses are providing next generation design consultants with unmatched real-world opportunities and skill practice by applying their skills to real-world projects with non-profit clients.

Developed strategy and perspective for pushing the edge of experience design to create new and sustainable value for the company, its clients and industry. Led a new business unit that partnered with the experience design group and provided advanced research, experience strategy and planning, service design and prototyping capabilities. Provided the direction and vision for the development of a new lab within the Chicago office.Partnered directly with executive level clients to foster the development and maturity of experience design teams in-house and identify and create opportunities for innovation within their industry and organization through experience design. Developed thought leadership and perspective that was regularly cited and showcased within the experience design industry and within reports developed by leading research analysts at Forrester.

Executive leader that transformed businesses through innovative solutions grounded in human understanding. Held accountability for a multi-discipline business unit focused on Experience Strategy, Design Research, Interaction Design, Content Strategy and Visual Design.

Led client project teams and pushed clients and the team to think broadly and differently. Developed, led and coached teams in leveraging design processes to identify new business opportunities to improve the client's brand awareness, customer satisfaction and loyalty and overall financial position.Defined experience design strategy and led implementation and product delivery for clients ranging from start-up and not-for-profit to Global Fortune 500 to 50. Directly managed and partnered to drive account growth of client engagements ranging from $20,000 to more than $5 million.Promoted the company’s capabilities and attracted new talent through active participation in local and national professional organizations, speaking engagements and delivery of workshops that demonstrated the value of user-centered design.

Led user experience design strategy teams to examine, identify and develop customer focused solutions for various not-for-profit, start-up, middle market and Fortune 500 clients. Responsible for the type and level of quality of user experience design product delivery.Developed internal education and processes for the company that created a consistent understanding of the practice of user-centered design among multiple disciplinary teams. Course content created included an overview of user-centered design, introduction to interaction design, a wireframing workshop and selling the value of user experience design.Created the model, marketing collateral and processes for a user experience design staff augmentation capability within the organization that addressed additional market demand and business opportunity.

Based on success in pioneering work in the development of the “Agency Gateway” portal (see 2003-2005), recruited to an enterprise role responsible for the design of agency technology supporting Allstate’s property and casualty as well as its financial services businesses. Over all goal is to provide the Company’s 15,000 proprietary agents and 40,000 end users with technology to improve the efficiency of their day to day operations and enhance customer service levels and experience while solidifying the relationship between independently owned agencies and the Allstate Insurance Co.

Responsible for designing, developing and enhancing the “Agency Gateway” portal through which agents and users access a broad range of Company provided data including internal communications, news, product information and reference material. Duties included providing thought leadership and technical expertise to the User Experience Team, as well as receiving business direction from the Business Team, both of which were component parts of the Agency Gateway Team, a cross-functional group responsible for establishing agency-facing web strategies.

Responsible for enhancing and maintaining the Company’s agency-facing website while developing a content management system to support it with an overall goal of dramatically improving the process through which corporate staff, regional and line of business units publish content on the site. The content management system, which is based on Interwoven TeamSite technology, provides content authoring functionality and approval process automation.

Responsible for designing, developing, enhancing and maintaining single-purpose websites through which various Allstate departments communicated with agency-related internal constituencies. Responsibilities included organizing and leading a cross-functional team tasked with the development of standards and guidelines governing the look and feel, publishing processes and functionality of websites supporting user groups including agents, Field Sales Leaders and employees.

Led and managed the design, development and implementation of two websites supporting the Life Mobile Office Project, an initiative under which life and annuity products are sold and serviced from an array of traditional and non-traditional locations including Allstate agencies, employee and independent agent residences and customer homes and businesses. Responsibilities also included Y2K remediation for the 1,200 agents participating in the initiative.

Designed, developed and managed the initial online presence for the organization as well as for its members, non-members and students.