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@lexmark.com
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Jason Weistroffer is listed as Head of EMEA Services Operations & Supply Chain Engineering Director at Lexmark, a company with 10488 employees, based in Hungary, Hungary, Hungary. AeroLeads shows a work email signal at lexmark.com and a matched LinkedIn profile for Jason Weistroffer.
Jason Weistroffer previously worked as Director, Product Delivery Engineering EMEA at Lexmark and Director, EMEA Service Delivery at Lexmark. Jason Weistroffer holds Mechanical Engineer, Ergonomics And Virtual Reality from Université De Technologie De Belfort-Montbéliard.
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Experienced Senior Technical Support and Service Delivery Manager with a demonstrated history of working in the information technology and services industry.Skilled in Operations Management, Customer Relationship Management (CRM, Siebel,Dynamics), Technical support Contact Centers, as well as People Management. Dedicated Customer Experience professional with a Mechanical Engineer degree.
Listed skills include Service Delivery, Call Center, Project Management, Process Improvement, and 18 others.
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A career timeline built from the work history available for this profile.
Budapest, Hungary
- Manage all Product related Engineering requests in EMEA (Hardware, Supplies, Options...)- Ownership of Customization and Repair activities of products with associated P&L - Evolution and transformation of Engineering team with relocation of roles across Europe to stick to production and outbound facilities-New Product Introduction EMEA full ownership
Budapest, Hungary
Responsible and Accountable for all BreakFix support operations in EMEA. - 60M$ yearly expenses management, investment and improvements. - Local team of 60 & outsourced 500+- Partnership with countries local Lexmark SD representation (Service Delivery Managers, HW specialists, Field Service Engineers…)- Overachieving targets: 95% Customer Satisfaction and.
Budapest, Hungary
Additional responsibility to previous role. After successfully implementing control and cost savings on warranty claims for Service Channel Parter (Authorized Service Providers) for EMEA with 1+M$ savings on yearly operational costs, I was offered to assume WorldWide Process Ownership for this Business Unit. Currently focused on implementing process.
Budapest, Budapest, Hungary
Evolving from my previous position to gain increased functional responsibility scope with addition of Traditionnal Contracts and Indirect Channel Partners support to the Technical Support for EMEA.- Traditional contracts generate 25M$ yearly services revenues- Channel Partners support provides warranty support to an install base of 250K assets in EMEA for.
Budapest
In addition to my functional Technical Support role, I gained responsibilities to manage our local Services Operations Budapest team of around 150 employees through 9 managers reports. As part of a truly global matrix organisation, we are focusing on synchronizing all the different Business Units for the benefits of our SSC perfomance and our customers.
Budapest
As a senior manager, I am in charge of overseeing the entire technical support business unit for EMEA as well as lead the local Budapest Call To Resolution business operations.Including call centers management, dedicated Key Account support (printing management centers), technical knowledge base localization teams and Expert Software Solutions support.The.
Budapest
Driving a 10M$ Printing and Services Technical Support operation.90% Outsourced Operation over 4 locations to support 20+ countries and languages.Direct management for a team of 5 people to deliver consistant performances and process improvements over all supported marketsContribute to and Apply WW strategy to support Lexmark customers around the globe on.
Budapest, Hungary
Lead EMEA Vendor Managers team (5 people) in accordance with WorldWide Directives, Internal Stake Holders and Customer requirements. Managing outsourced 8M$ yearly operationsImprove overall processes for EMEA Call Center activities jointly with other Services departmentsDirectly manage Daily Partner activities for France, Spain and Middle East Technical.
Machining and assembly of automotive air conditioning parts(10M€ turnover/year, 45 employees)Production planning and improvements, 5S factory upgradeWork force managementPreventive and corrective maintenance planning and interventionProblem solving (Quality, Logistics, Finance), Interface between France (Management) and Hungary (Operations)Production unit.
Budapest, Hungary
Set up a full online product training curriculum for Lighting and Low Voltage electrical products. After having identified and analyzed the training needs of employees, 60 hours of E-learning have been developed by leading an offshore team in India.(1M$ project)
Other employees you can reach at lexmark.com. View company contacts for 10488 employees →
Michael Weatherbee
Colleague at LexmarkCanada, Canada
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MS
Marie Spadaro
Colleague at LexmarkLos Angeles, California, United States, United States
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Aubrey Nete
Colleague at LexmarkCity Of Johannesburg, Gauteng, South Africa, South Africa
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Daniel Peters
Colleague at LexmarkGreater Hamburg Area, Germany
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Andy Torrani
Colleague at LexmarkCity Of Johannesburg, Gauteng, South Africa, South Africa
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Troy Wittenmeier
Colleague at LexmarkPleasant Hill, California, United States, United States
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Brad Roche
Colleague at LexmarkCalgary, Alberta, Canada, Canada
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Barbara Stanley
Colleague at LexmarkSesto San Giovanni, Lombardy, Italy, Italy
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Vincent Daniel Sanchez
Colleague at LexmarkPhilippines, Philippines
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Bianca Mae Lim
Colleague at LexmarkCebu, Central Visayas, Philippines, Philippines
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Activities and Societies: Rugby Team member and active support Bar and Cafeteria logistics and Operations
Quick answers generated from the profile data available on this page.
Jason Weistroffer works for Lexmark.
Jason Weistroffer is listed as Head of EMEA Services Operations & Supply Chain Engineering Director at Lexmark.
AeroLeads has found 2 work email signals at @lexmark.com for Jason Weistroffer at Lexmark.
Jason Weistroffer is based in Hungary, Hungary, Hungary while working with Lexmark.
Jason Weistroffer has worked for Lexmark, Lexmark International, Inc., Hilite International, and Ge.
Jason Weistroffer's colleagues at Lexmark include Michael Weatherbee, Marie Spadaro, Aubrey Nete, Daniel Peters, and Andy Torrani.
You can use AeroLeads to view verified contact signals for Jason Weistroffer at Lexmark, including work email, phone, and LinkedIn data when available.
Jason Weistroffer holds Mechanical Engineer, Ergonomics And Virtual Reality from Université De Technologie De Belfort-Montbéliard.
Jason Weistroffer is listed with skills including Service Delivery, Call Center, Project Management, Process Improvement, Team Management, Outsourcing, Vendor Management, and Change Management.
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