Provides constant communications of service issues to appropriate personnel and departments, both internal (NFI) and external (Customer) • Performs load planning, driver scheduling, and dispatch duties using both Dedicated Fleet and Common Carrier resources • Coordinates daily data entry into NFI's proprietary order-management- system,TMW. • Coordinates with home-office invoicing team to ensure timely and accurate completion of weekly customer invoices • Ensures accurate and timely completion… Show more Provides constant communications of service issues to appropriate personnel and departments, both internal (NFI) and external (Customer) • Performs load planning, driver scheduling, and dispatch duties using both Dedicated Fleet and Common Carrier resources • Coordinates daily data entry into NFI's proprietary order-management- system,TMW. • Coordinates with home-office invoicing team to ensure timely and accurate completion of weekly customer invoices • Ensures accurate and timely completion of daily and weekly tasks • Provides weekly KPI/performance data reports to both internal and external parties • Coordinates daily on scheduling truck and trailer maintenance. • Works with safety department on DriveCam, driver compliance and HOS issues • Assists Project Manager with implementing NFI's Safety, Security and Labor policies • Assists and provides coverage throughout departments during vacations, holidays if necessary • Manages and maintains driver payroll • Audits and approves driver expense reports • Provides assistance to Project Manager wherever needed Show less

Liason between customers, contractors, vendors, and management. Coordinate projects, create proposals, issue purchase orders, schedule service, invoice accounts, and report profitability for Cox-Powell in Virginia and Krauss Company in Largo, Florida from the Corporate office in Williamsburg, VA.

Training & Development of the Central Dispatch Team for District Management of their assigned Geography, Overseeing the line-haul operations of our 300 terminal network and supporting the Terminal, District, and Regional Managers in the field. Observing costs, and providing feedback for more profit retention while maintaining service standards for customer retention. Creating processes to ensure smoother nationwide operations, and communications with the Corporate Office.

Restaurant General Manager duties included but not limited to Food Ordering, Cost of Goods Control, P&L reconciliation and action plan, OSHA requirements, Food Safety Training, Hiring / Separations, Team Development, Marketing, Reporting Net Sales, Growing Sales, Giving Feedback and assisting District Manager with training of fast track Restaurant Managers, and Year over Year growth.

Responsible for all customer & driver engagement, planning profitable loads, acquiring extra loads from Menlo and other brokers to avoid empty miles & improve RPLHM, OS&D management, Paperwork retention, driver training, and local equipment inventory. I stayed with the company in Charles City until they were bought out by Celadon in Indianapolis under the leadership of Jack, Ernie, Sally, and Melissa. Great team and great experience. I stayed loyal until the office was completely cleared out… Show more Responsible for all customer & driver engagement, planning profitable loads, acquiring extra loads from Menlo and other brokers to avoid empty miles & improve RPLHM, OS&D management, Paperwork retention, driver training, and local equipment inventory. I stayed with the company in Charles City until they were bought out by Celadon in Indianapolis under the leadership of Jack, Ernie, Sally, and Melissa. Great team and great experience. I stayed loyal until the office was completely cleared out, and every leased Warrior truck was cleaned & returned ending with shop clean up. Show less

Store Manager / Trainer, Ran High Volume Retail / Rental sales during the peak of the companies changes from solely rental to its transition to retail sales & VHS>DVD, Cartridge Games>Discs,Excelling in areas of loss prevention, inventory management, Employee development, Marketing, Sales Growth, Customer Service & Retention, Debt Collection, and Pre-Sales initiatives.