AeroLeads people directory · profile
Jason Pope Email & Phone Number
Director, Operational Excellence and Enablement
at
GridPoint
1 work email found
@servicetitan.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Director, Operational Excellence and Enablement
Location
American Fork, Utah, United States
Company size
Who is Jason Pope? Overview
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Quick answer
Jason Pope is listed as Director, Operational Excellence and Enablement at GridPoint, a company with 200 employees, based in American Fork, Utah, United States. AeroLeads shows a work email signal at servicetitan.com and a matched LinkedIn profile for Jason Pope.
Jason Pope previously worked as Director, Operational Excellence & Enablement at Gridpoint and Director, Technical Support at Servicetitan. Jason Pope holds Bachelor Of Science (Bs), Microbiology, General from Brigham Young University.
Company email context
Email format at GridPoint
This section adds company-level context without repeating Jason Pope's masked contact details.
{first_initial}{last}@servicetitan.com
86% confidence
AeroLeads found 1 current-domain work email signal for Jason Pope. Compare company email patterns before reaching out.
Profile bio
About Jason Pope
Jason Pope is a Director, Operational Excellence and Enablement at GridPoint. He possess expertise in project management, change management, training, employee training, customer service.
Listed skills include Project Management, Change Management, Training, Employee Training, and 1 others.
Current workplace
Jason Pope's current company
Company context helps verify the profile and gives searchers a useful next step.
Gridpoint
7 roles
Jason Pope work experience
A career timeline built from the work history available for this profile.
Director, Operational Excellence & Enablement
Current
Jan 2024 - Present
Director, Technical Support
Jul 2022 - Jan 2024
Sr Manager - Operations Quality Cx
Oversaw customer facing knowledge base, support site, internal troubleshooting systems, Customer Excellence Service cost reducing projects, and helped coordinate a new company-broad strategy to implement self-service as part of our core offering. Coordinated with Product, Platform, Technology, and Operations on multiple cross-functional projects resulting.
Jan 2021 - Jul 2022
Cs Manager - Special Teams
Managed supporting teams within Customer Solutions, including Chat Support, Social Media, VIP/Special Accounts, Troubleshooting SOPs, Knowledgebase Documentation (internal & external), Internal Communications/Training, Employee Morale, and others. Implemented new performance management metrics & leadership expectations to improve productivity across chat.
Feb 2019 - Jan 2021
Troubleshooting Manager
Created initial troubleshooting flows for employees to use during support interactions with customers. The ability to drive consistent support during interactions supported a reduction of our technician deploy rate by 50% over a 12 month period. Built & maintained troubleshooting content for customers to access both on the website and within the mobile.
Feb 2018 - Feb 2019
Assistant Manager, Communications And Training
Created curriculum, and ran trainings, for a leadership development program that helped grow call center supervisors to be prepared for future career growth opportunities. Managed ongoing internal communications to build employee awareness of emergent issues & improvement opportunities. Created weekly training content for upper tier call center employee.
Jul 2016 - Feb 2018
Team & coworkers
Colleagues at GridPoint
Other employees you can reach at gridpoint.com. View company contacts for 200 employees →
JR
Jordan Reeves
Colleague at GridpointAuburn, Georgia, United States, United States
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MM
Meks M.
Colleague at GridpointUnited States, United States
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AS
Albert Smith
Colleague at GridpointRoanoke, Virginia, United States, United States
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NS
Nicholas Scheurich
Colleague at GridpointDenham Springs, Louisiana, United States, United States
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DD
Denee Doyle
Colleague at GridpointDallas-Fort Worth Metroplex, United States
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DE
Derek Eastham
Colleague at GridpointSeattle, Washington, United States, United States
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SL
Suzanne Lauer
Colleague at GridpointArlington, Virginia, United States, United States
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JB
J. Berger
Colleague at GridpointRoanoke, Virginia, United States, United States
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JM
John Malus
Colleague at GridpointSalem, Virginia, United States, United States
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SS
Sreejana Shrestha
Colleague at GridpointWarrenton, Virginia, United States, United States
View →
Jordan Reeves
Colleague at GridpointAuburn, Georgia, United States, United States
View →
MM
Meks M.
Colleague at GridpointUnited States, United States
View →
AS
Albert Smith
Colleague at GridpointRoanoke, Virginia, United States, United States
View →
NS
Nicholas Scheurich
Colleague at GridpointDenham Springs, Louisiana, United States, United States
View →
DD
Denee Doyle
Colleague at GridpointDallas-Fort Worth Metroplex, United States
View →
DE
Derek Eastham
Colleague at GridpointSeattle, Washington, United States, United States
View →
SL
Suzanne Lauer
Colleague at GridpointArlington, Virginia, United States, United States
View →
JB
J. Berger
Colleague at GridpointRoanoke, Virginia, United States, United States
View →
JM
John Malus
Colleague at GridpointSalem, Virginia, United States, United States
View →
SS
Sreejana Shrestha
Colleague at GridpointWarrenton, Virginia, United States, United States
View →
1 education record
Jason Pope education
FAQ
Frequently asked questions about Jason Pope
Quick answers generated from the profile data available on this page.
What company does Jason Pope work for?
Jason Pope works for GridPoint.
What is Jason Pope's role at GridPoint?
Jason Pope is listed as Director, Operational Excellence and Enablement at GridPoint.
What is Jason Pope's email address?
AeroLeads has found 1 work email signal at @servicetitan.com for Jason Pope at GridPoint.
Where is Jason Pope based?
Jason Pope is based in American Fork, Utah, United States while working with GridPoint.
What companies has Jason Pope worked for?
Jason Pope has worked for Gridpoint, Servicetitan, Vivint, and Vivint Smart Home.
Who are Jason Pope's colleagues at GridPoint?
Jason Pope's colleagues at GridPoint include Jordan Reeves, Meks M., Albert Smith, Nicholas Scheurich, and Denee Doyle.
How can I contact Jason Pope?
You can use AeroLeads to view verified contact signals for Jason Pope at GridPoint, including work email, phone, and LinkedIn data when available.
What schools did Jason Pope attend?
Jason Pope holds Bachelor Of Science (Bs), Microbiology, General from Brigham Young University.
What skills is Jason Pope known for?
Jason Pope is listed with skills including Project Management, Change Management, Training, Employee Training, and Customer Service.
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