Jason Yap Email & Phone Number

Singapore

o Lead and manage PA’s Volunteer Portal project for planning, setup and implementation. This 3- tiered environment required liaising with third party vendors to ensure services engaged by the customer were delivered as requested from development to production environment, o Lead and manage PA’s Wellness project. This included engagement of third party vendors by the customer to deliver and setup the hardware, OS, and installation of required applications servers and Databases on the… Show more o Lead and manage PA’s Volunteer Portal project for planning, setup and implementation. This 3- tiered environment required liaising with third party vendors to ensure services engaged by the customer were delivered as requested from development to production environment, o Lead and manage PA’s Wellness project. This included engagement of third party vendors by the customer to deliver and setup the hardware, OS, and installation of required applications servers and Databases on the staging and production environments.o Lead and manage Ministry of Education's (MOE) annual Secondary One Registrations and Result Release projects, inclusive of preparation of environment for UAT, load testing and also pre-production testing to ensure the services delivered are within stipulated Service Level Agreements to customers.o Lead and manage MOE Joint Admissions Result Release project, inclusive of environment setup and the services delivered are within Service Level Agreement.o Responsible for implementation of asset configuration of all hardware,software and maintenance contracts under Peoples’ Association, as part of ITSM conversion committed to customer, and also to attain ISO20000 certification.o Responsible for compiling activities for monthly progress reports to be presented to customer for incidents and problem management.o Performed configuration audit of the hardware under SHINE project to be documented in Remedy system in alignment to the project's ISO20000 certification and implementation of ITSM,o Perform OS security tightening of Unix servers in SHINE and People's Association,o Perform rotational duty in SHINE, inclusive of primary duty and secondary duty, and also Service Requests duties, o Planning of quarterly scheduled maintenance, inclusive of preparation and application of Unix OS patches, Show less

o Automate and improve systems administration by use of shell scripts,o Maintenance of user ids issued to application IDs and user IDs for access to development and production environments,o Assist in maintaining backup policies and restoration of data and file systems using Legato Netbackup,o Responsible for creation of development environments for tests and new projects including installation of Borland Enterprise Server, Vitria Businessware, Tallyman, Vitria… Show more o Automate and improve systems administration by use of shell scripts,o Maintenance of user ids issued to application IDs and user IDs for access to development and production environments,o Assist in maintaining backup policies and restoration of data and file systems using Legato Netbackup,o Responsible for creation of development environments for tests and new projects including installation of Borland Enterprise Server, Vitria Businessware, Tallyman, Vitria LDAP,o Assist in Actuate report server administration as backup engineer to ensure generation of monthly bills and management reports are delivered timely,o Provide Administrator support to Vitria EAI application team like provisioning of logs and also assist in screening of logs,o Systems performance monitoring and analysis by use of Teamquest View softwareo Assist in investigation of systems availability issues on production / development environments,o Perform monthly systems maintenance on production servers, including liasing with vendor to perform required OS patching and also application patches,o Responsible for performing scheduled password change exercise for all production application IDs,o Assist to liaise with vendor in planning and execution of annual Disaster Recovery exercises for production environments,o Assist in arbor patch upgrades for production and development environments,o Performed activity planning in server upgrades for Production and Development environments,o Assisted in sizing and planning for SAN storage upgrade in Production environment,o Tracking of server performance before and after server upgrades.o Daily routines include daily monitoring of server health, backup status, and also service requests execution. Show less

Manage performance and tuning production issueso Assist in resolving systems availability issues with better architecture design and implementation,o Track and perform analysis on Java garbage collection of production system for team's recommendation on GC tuning,o Track, investigate and analyze performance issues caused by vendor application.o Manage and provide support to users with regards to performance issueso Assist in reviewing script codes for… Show more Manage performance and tuning production issueso Assist in resolving systems availability issues with better architecture design and implementation,o Track and perform analysis on Java garbage collection of production system for team's recommendation on GC tuning,o Track, investigate and analyze performance issues caused by vendor application.o Manage and provide support to users with regards to performance issueso Assist in reviewing script codes for accurate data migration to new billing system databaseo Assess and analyze work procedures and offer more efficient work methodso Monitoring server performance with use of Teamquest View. Show less

Assist in preparation and execution of large scale volume testing of Customer Care system for a leading telecommunications company in Asiao Liaise with users and applications team to understand the application functions and business functions of scenarios identified to subject to application server stress,o Responsible for scenerio scripting in preparation for Production Load Testing using Mercury Interactive Quicktest Pro and LodeRunner for stressing the J2EE,o Design… Show more Assist in preparation and execution of large scale volume testing of Customer Care system for a leading telecommunications company in Asiao Liaise with users and applications team to understand the application functions and business functions of scenarios identified to subject to application server stress,o Responsible for scenerio scripting in preparation for Production Load Testing using Mercury Interactive Quicktest Pro and LodeRunner for stressing the J2EE,o Design and create data for business scenarios for Load Testing, o Assist in liasing and assisting external vendor in execution of Load Test execution for bench-marking prior to customer acceptance of delivery,o Responsible for recording of Quicktest scenerio scripts and assist in creation of PL/SQL scripts to automate data creation,o Assist in execution of load test and identifying scenarios requiring application tuning or SQL query tuning,o Assist in consolidation of load test results to produce Load Test benchmark reports to be presented to client. Show less

Contracted to perform upgrade and integrate office systems to Window 2000 and upgrade server to Windows 2000 Server.o Migration of office computers from Windows 98 to Windows 2000,o Set up and configuration of Windows 2000 Server security, IP schemes and permissions,o Assist in ADSL application and web page set up, via third party web hosts,o Set up e-mail accounts for users,o Set up network with link with internet connection from server via router.

Contracted as outsourced hire to Standard Chartered Bank, for introduction of Business Continuity Programo Liaise with users for installation of VPN remote dial-up for user’s laptops,o Troubleshoot VPN installation, feedback and escalate to application manager on incompatibility with remote login,o Performed demonstration and responsible for conducting on-site training for users to use VPN logon and use of the VPN tunnel.

Industrial Attachment Role :Put in charge of maintenance and construction of center’s web page.o Fully responsible for installation of all Reuter’s financial software and maintenance of the systems.o Construction of the center’s web page with a fellow colleague using php, CGI and HTML scripting.

Bachelor Of Applied Science (Information Technology), Information Technology, Os And Network

Distinctions in Data Communication Networking, Professional Ethics and Law. Credits in Web server technologies and User Interface.

Diploma In Information Technology

Education record