Jasper Lim Email & Phone Number

Singapore

Singapore

Manage Risk & Control portfolio for Client Lifecycle Management, representing Business Management & Controls Team in stakeholder engagement for Front Office and Compliance issues management.Core responsibilities:− Audit Management− M&Ts− Controls− Gap Identification− BAU ProcessesAchievements:− Implemented Key Controls for new Japan branch handed over from Client Onboarding due to restructuring in Feb 2023 and created Control Tasks to ensure quality in accordance with current risk framework.

Singapore

Guided 2-strong In-Line Quality Assurance (QA) Team in partnership with Post-Process QA Team to ensure APAC AML Quality Metrics meet Global targets.Core responsibilities:− Audit Investigations− GFC Testing− Regulatory Exams− Presentations− AML Remediation ExercisesAchievements:− Transformed AML Quality Metrics in the red upon commencement to green within 1st month, stabilising status for 5 months remaining tenure.

Singapore

Rejuvenated demoralized team of 5 analysts to deliver end-to-end onboarding, providing direction and stability via process transformation ensuring proper communication, efficient query handling based on a client mindset.Core responsibilities:− Homebase Rule Remediation− Management Reporting− Case ManagementAchievements:− Received Platinum Award for spearheading an unplanned Refresh exercise in October 2021 over 4 months to assist Refresh partners in 2021 Refresh obligations, as 60% Refresh population was incomplete, by allocating 50% team resources and setting timelines to ensure 100% completion.

Singapore

Drove concurrent global remediation exercises resulting from regulatory changes or audit findings with cross-functional collaboration across GBAM AML Governance, GFC, Country MLROs and Country COOS to agree requirements, populations and timelines.Core responsibilities:− Weekly Summary Status Calls− GBAM AML− GFC− Business StakeholdersAchievements:− Received Platinum Award for successful EMEA AML project execution impacting 20K clients, spanning 2 years, comprising 6 jurisdictions with unique requirements, differing population sizes and timelines.

Singapore

Directed In-Line QA and Control Team in preparation for audit exercises and investigation of audit findings as well as potential risks covering 12 APAC jurisdictions, presented results to Risk and Control Team and APAC AML Management, and prepared responses for auditors.Core responsibilities:− Onboarding ILQA− Solutions− Mitigation− Common Defect Identification− Training− OnboardingAchievements:− Eliminated reporting issues, improved case tracking and metrics reporting following NICE implementation – an In-Line QA workflow system – to allow checked cases logging, defects marked and sent to AML Onboarding Team for acceptance or rebuttal via system interface inputs and vetting against APAC checklists.

Singapore

Oversaw end-to-end client onboarding experience, ensuring 6-strong Case Manager Team ran smoothly with complaints or issues managed properly and escalated when necessary.Core responsibilities:− KYC− Documentation− Stakeholder Solutions− QC Findings− QA Findings− Internal Audit− External Audit− Auditor QueriesAchievements:− Awarded bank’s highest honor, the CEO Award in 2013 and 2015 for high standard of work performance in supporting business and clients.

Singapore

Directed end-to-end client onboarding experience for US and Singapore, fronting and guiding clients on documentation requirements.Core responsibilities:− Compliance− Risk Adherence− KYC Completion− PEP Checks− Risk Assessment− ProductsAchievements:− Oversaw Manila Hub set-up, travelling to the Philippines and training team in product set-ups and providing post-migration guidance.