Jasper Makworo Email and Phone Number

Coordination, supervision and Management of Various ICT projects.• Proper Costing of Projects taking into consideration of time, cost and quality.• Managing Customer Contract Agreements (SLA’s, ISA and Warranty and Post Warranty support).• Manage Key Customer Accounts and promote proactive Customer Relationship.• Negotiation with International and Local Suppliers in conjunction with Logistics to facilitate proper implementation of Projects.• Develop, maintain and nurture executive level relationships in identified corporate and institutions.• Develop strong relationships with all of a client's decision makers and find ways to maintain productive relationships with each client.• Build trust and strengthen client relationships by keeping customers informed on the way emerging technologies can help their business.• Create and maintaining accurate account plans by understanding prospective and existing clients in order to facilitate effective planning and reviews with senior level management• Oversee full delivery of the proposed customer’s solution(s)• Maximize account penetration, product and revenue wise.• Deliver a positive customer service experience.• Developing new business from new and existing clients.• Prepare and submit tenders, quotations and proposals to customers

• Arrival Management-handling UMs (unaccompanied minor), Deportees in liaison with immigration Department.• Check in passengers using CODECO system.• Gate Control, Boarding and Transfer desk.• Meet and assist customers.• Handling customer Complaints especially when there Flight are delays.