Jasper Foxx Email & Phone Number

Bristol, Bristol, United Kingdom

Clevedon, England, United Kingdom

Volunteer chairman at Furcation LTD which runs a convention for an online based interest group. The event started in 2016 with 92 attendees and has grown to a size of 600 attendees with our last event in November 2019.In 4 years, Furcation has become the second largest event of it's type in the United Kingdom.

Bristol, United Kingdom

I have progressed through 3 job roles at this company starting with the 'Deposit Protection Service' which handled housing deposits and disputes between tenants and Landlords. After three months, I progressed to the 'Employee Plans' unit which started as a call centre job handling customer enquiries, issues and complaints by telephone. I then progressed into the 'Employee Plan Managers' Team where the role was admin based handling customer enquiries, complaints and account closures. Here I am responsible for reporting account movements and balances for nearly 200,000 employees to our Major client on a fortnightly basis and also I have handled a tax return for the clients Employee Share Scheme.I am also the sections nominated Fire Marshal.

Bristol, United Kingdom

I set up this small company that runs events for a specialised social group on the internet. We attract attendees from all over the UK and have had past international guests. We are currently focusing on a new project for a larger scale annual event for our social group.

Bristol, United Kingdom

Working as part of a small team, my main duties here include but are not restricted to:Answering of telephone service calls for customer accountsAssisting customers with any enquiries they have both over the telephone and in person.Booking in of customers vehicles, managing workload and diarised tasks and managing courtesy vehicles.Keeping customers informed of updates to their repairsHandling currency and taking payments.During my short time here, I have improved my personal customer service skills on a face to face level, creating personal relationships with customers through their journey with the company whilst their car is being repaired. This involves contacting customers as soon as a claim comes through, being well presented and friendly when greeting these customers on site, being polite and courteous through each contact with the customer, keeping them informed of any changes to their repairs and finally completing a handover of their vehicle back to them.

Bristol, United Kingdom

Working as part of a team within a call centre, my main duties here include but are not restricted to:Answering of telephone service calls for customer accountsAssisting customers with any enquiries they have.Sales of savings and investment products to customers looking for savings accounts.Scoping of current customers for any further financial needs.During my period here, I have vastly improved on my customer service experience and telephone manner. With this being a call centre, trying to build a rapport is very difficult but I have been coached well and am now able to build this needed rapport to deliver great customer service. I have completed additional training here for the NVQ2 in Customer Service. I also have learnt a lot more about team work and have made a good contribution to the team. I was also able to build a lot of sales experience through this role as I had to work to Targets set by the company to achieve a bonus.I was the nominated Fire Marshal.

Bristol, United Kingdom

During my short time here, I assisted with counter sales, sales of electronic in-car entertainment and guidance systems and assisted to fit these items into customers cars. I also assisted with customer enquiries and ordering for vehicle service items and spare parts.

Plymouth, United Kingdom

Working as part of a team assembling and testing the High Performance K3V Hydraulic Pumps. My main duties were:Collection of pumps from the build area ready to be tested,Preparing the Pumps ready for test (fitting the correct adapters etc),Removing all fittings and draining the pump after testing,Preparing the pump for painting and fitting any necessary bellhousings.During my period here, I learnt the importance of working to order and the skills needed to produce high quality products. My main role was to take the preparations of the pumps away from the testers thus to improve efficiency within the workshop and allowing a greater number of pumps to be tested and painted.

Nvq3 Business Administration, Nvq2 Customer Service

NVQ2 customer service, part of a course run in association with Britannia Building Society.

Nvq2 Vehicle Servicing, Maintenance And Repair

Taken as part of a Modern Apprenticeship.