● Operate multiple desktop and server administration systems, including Windows 10 and Server 2012-2019, MacOS, and Microsoft Server 2012-2019● Maintain excellent command of latest features for Office Suite, Google Workspace, and Microsoft Exchange● Install and maintain Backup software: Carbonite, Cloudberry, Veeam● Implement Antivirus tools: BitDefender, Windows Defender● Organize Cloud Services: Dropbox, OneDrive, OpenDNS, Ninite, Cloudflare● Manage user accounts… Show more ● Operate multiple desktop and server administration systems, including Windows 10 and Server 2012-2019, MacOS, and Microsoft Server 2012-2019● Maintain excellent command of latest features for Office Suite, Google Workspace, and Microsoft Exchange● Install and maintain Backup software: Carbonite, Cloudberry, Veeam● Implement Antivirus tools: BitDefender, Windows Defender● Organize Cloud Services: Dropbox, OneDrive, OpenDNS, Ninite, Cloudflare● Manage user accounts, including password resets, add/delete email accounts, and Ticket Management for all reported support incidents● Perform intermediate level hardware and software troubleshooting (In-person, Remote, and Phone Support) Show less

● Specialize in Vocal Performance, Vocal Production, Songwriting, Audio Engineering and Music Direction.● Create compelling visuals and think-tanks to assist artist with personifying their creative vision.● Research and analyze data collected from the top music streaming services to facilitate project management. ● Utilize 21st century tools and advanced music education curriculums to educate emerging artist on music businesses and songwriting. ● Conduct statistical analysis of… Show more ● Specialize in Vocal Performance, Vocal Production, Songwriting, Audio Engineering and Music Direction.● Create compelling visuals and think-tanks to assist artist with personifying their creative vision.● Research and analyze data collected from the top music streaming services to facilitate project management. ● Utilize 21st century tools and advanced music education curriculums to educate emerging artist on music businesses and songwriting. ● Conduct statistical analysis of big data to develop insights from the measured performance metrics of today’s most successful artist.● Successfully use analysis of data to score short films, documentaries, and various forms of art. Show less

● Prepare IT equipment for transportation using a pallet jack following required safe handling standards● Track IT equipment information by creating new profile for each item in shared database● Perform diagnostic tests to identify IT equipment condition● Perform repairs on a range of microcomputer hardware and peripheral components● Clean, wipe and vacuum IT equipment for sale and transfer● Maintain command of a range of IT devices including PCs, laptops, HDDs, printers… Show more ● Prepare IT equipment for transportation using a pallet jack following required safe handling standards● Track IT equipment information by creating new profile for each item in shared database● Perform diagnostic tests to identify IT equipment condition● Perform repairs on a range of microcomputer hardware and peripheral components● Clean, wipe and vacuum IT equipment for sale and transfer● Maintain command of a range of IT devices including PCs, laptops, HDDs, printers, networking monitors, servers, etc. Show less

● Track nearly 12,000 campaign patrons from initial pledge to completed contribution ● Implemented daily campaign collection protocols for over 20 democratic candidates in Georgia’s 2018 primary elections ● Collaborate with Fundraising Coordinators to generate financial support for high profile political candidates● Develop and maintain effective communications with all stakeholders, including administrators and clients● Produce daily contribution reports using Microsoft Excel… Show more ● Track nearly 12,000 campaign patrons from initial pledge to completed contribution ● Implemented daily campaign collection protocols for over 20 democratic candidates in Georgia’s 2018 primary elections ● Collaborate with Fundraising Coordinators to generate financial support for high profile political candidates● Develop and maintain effective communications with all stakeholders, including administrators and clients● Produce daily contribution reports using Microsoft Excel for all proprietary staff Show less

● Provide technical support for a range of issues; troubleshoot and resolve end-user problems ● Repair microcomputer hardware and peripheral components such as monitors, keyboards, printers, and disk drives ● Install workstation software on laptops, desktops, peripheral equipment, and mobile devices. ● Negotiate with hardware and software vendors to resolve product issues and research products. ● Assist with user training by making recommendations to end users on hardware and… Show more ● Provide technical support for a range of issues; troubleshoot and resolve end-user problems ● Repair microcomputer hardware and peripheral components such as monitors, keyboards, printers, and disk drives ● Install workstation software on laptops, desktops, peripheral equipment, and mobile devices. ● Negotiate with hardware and software vendors to resolve product issues and research products. ● Assist with user training by making recommendations to end users on hardware and software applications● Provide Tier 1 and Tier 2 level technical support ● Extensive Windows 10 and Mac workstation support Show less

● Lead and implemented daily protocols and procedures for the Woodruff Arts Center ● Managed and operated the Security Control Center and the Woodruff Arts Center ● Worked alongside the Chief of Security of High Museum of Art to develop security strategy for high priority assets and crisis communication initiatives. ● Maintained a thorough understanding of daily security operations at The Woodruff Arts Center.● Developed and maintained effective communications with all… Show more ● Lead and implemented daily protocols and procedures for the Woodruff Arts Center ● Managed and operated the Security Control Center and the Woodruff Arts Center ● Worked alongside the Chief of Security of High Museum of Art to develop security strategy for high priority assets and crisis communication initiatives. ● Maintained a thorough understanding of daily security operations at The Woodruff Arts Center.● Developed and maintained effective communications with all stakeholders (administrators, clients, and guest.) ● Curated daily post assignments Microsoft Excel for all security staff.● Effectively managed over 25 employees per work shift, leading employee relations and enhancing staff culture. ● Ensured the collaboration between client demands, contract protocol, and staff morale through strategic planning and implementation. ● Facilitated daily staff meetings to reinforce company protocol, implement professional development, and encourage employee understanding and integrity. Show less

● Monitored three separate live stream security data platforms daily (Avigilon, C-Cure, Pelco Systems)● Supervised and trained three subordinates on how to manage company security data platforms.● Collected and analyzed security data daily and used the data to make informed decisions regarding security operations for Georgia Power Company.● Worked alongside Chief of Security at Georgia Power Company to develop effective security strategies for Georgia Power headquarters… Show more ● Monitored three separate live stream security data platforms daily (Avigilon, C-Cure, Pelco Systems)● Supervised and trained three subordinates on how to manage company security data platforms.● Collected and analyzed security data daily and used the data to make informed decisions regarding security operations for Georgia Power Company.● Worked alongside Chief of Security at Georgia Power Company to develop effective security strategies for Georgia Power headquarters. ● Fostered employee engagement amongst security staff and employees of Georgia Power. ● Effectively monitored and managed over 100 security feeds and cameras. ● Engaged with media, releasing approved statements on behalf of the Georgia Power Company. Show less