Rocket55 is a digital impact agency, serving as a guide for our clients as they wade through today’s murky marketing landscape. We combine old-fashioned client service with our deep digital expertise—with a relentless pursuit of results and innovation at the center of everything we do.

- Assist throughout software development life cycle using agile methodologies for multiple simultaneous projects per quarter- Streamline cross-functional team collaboration by implementing project management software to create and update documentation and track progress- Communicate with clients to define project scope and provide timelines, updates, and support- Utilize Lean Six Sigma steps to develop and implement a new client onboarding system, reducing onboarding time- Improve customer satisfaction and reduce support inquiries by creating a self-service client knowledge base and support ticketing systemSmart Kx’s platform helps Registered Investment Advisors (RIAs) ensure that agreed-upon client fees are documented correctly and are calculated exactly as the contract describes, clearly and automatically without manual processes or risk exposure.

- Assisted with finance and accounting duties on Quickbooks including entering bills, creating pay stubs, processing transactions, and matching expense reports- Reduced manufacturing delays through inventory tracker and purchase request system- Onboarded employees by preparing employee’s computer, explaining office procedures, and discussing benefits- Defined requirements with hiring managers and searched various resume databases and networking sites for qualified candidates- Served as the main point of contact for candidate travel arrangements, employment questions, and interview scheduling- Updated the design, content, and SEO of company website for product launch day

- Scheduled and maintained calendars and travel arrangements for executives and employees- Acted as first point of phone and in-person contact for callers, deliveries, facility management, and visitors- Maintained office facilities through ordering lunch/snacks and office supplies- Supported all teams and executives with various projects, including coordination of office expansion, company retreat, and expo booth (Photonics West 2020)

- Sourced and recruited qualified candidates for various positions at all levels- Utilized social and professional networking sites to review and analyze resumes to meet client specifications- Researched and recommended creative new sources for active recruiting- Assisted with tracking of recruiting activity, analyzing recruiting ratios to identify inefficiencies, and developing strategies to create best practices- Worked independently in a fast-paced, deadline-driven environment with ability to change priorities on short noticeHAMMEREYE identifies, recruits, and delivers tenacious sales talent to strengthen the revenue generation side of your business. We partner with growing companies throughout Southern California.

- Assisted prospective students by responding to their questions and concerns- Promoted opportunities for students interested in study abroad experiences- Proposed and planned events to welcome and integrate exchange students

- Provided efficient, supportive, and professional customer service- Ensured units were well stocked - Controlled distribution and handling of cash bags- Supervised and trained new associates on cashier procedures and safety protocol- Assessed associates and provided constructive feedback and guidance for future improvement