Customer Support Representative
CurrentRespond to customers for Sky247, BetBarter and CricketBook via live chat (in english and hindi) within the agreed KPI/SLA;• Provide customer support on IGaming, financial, technical any applicable issues required;• Communicate internally with other departments as CRM, Risk/Fraud, IT, and Payments to improve the customer experience;• Work to reach performance targets, including quality and fraud control.• Respond to customers for Sky247, BetBarter and CricketBook via live chat… Show more Respond to customers for Sky247, BetBarter and CricketBook via live chat (in english and hindi) within the agreed KPI/SLA;• Provide customer support on IGaming, financial, technical any applicable issues required;• Communicate internally with other departments as CRM, Risk/Fraud, IT, and Payments to improve the customer experience;• Work to reach performance targets, including quality and fraud control.• Respond to customers for Sky247, BetBarter and CricketBook via live chat (in English and hindi) within the agreed KPI/SLA; • Provide customer support on Igaming, financial, technical any applicable issues required; • Communicate internally with other departments as CRM, Risk/Fraud, IT, and Payments to improve the customer experience; • Work to reach performance targets, including quality and fraud control. Show less