Jateenkumar Suthar Email & Phone Number

Porto, Pt

Porto, Portugal

Porto, Portugal

Assisting Players: Provide prompt, courteous assistance via various channels to address inquiries, technical issues, and account concerns.Troubleshooting: Identify and resolve player-reported problems for a seamless gaming experience.Educating Players: Proactively inform about rules, bonuses, and responsible gaming.Handling Disputes: Address disputes, cheating, and potential abuses professionally, coordinating investigations.Monitoring Activity: Regularly check… Show more Assisting Players: Provide prompt, courteous assistance via various channels to address inquiries, technical issues, and account concerns.Troubleshooting: Identify and resolve player-reported problems for a seamless gaming experience.Educating Players: Proactively inform about rules, bonuses, and responsible gaming.Handling Disputes: Address disputes, cheating, and potential abuses professionally, coordinating investigations.Monitoring Activity: Regularly check player activity to prevent fraud and suspicious behavior.Incident Reporting: Accurately document and report suspected fraudulent activities for action.Compliance: Adhere strictly to regulations and company policies for a secure gaming environment.Customer Feedback: Collect and summarize feedback for service improvement.Team Collaboration: Collaborate with cross-functional teams to mitigate risks.Maintaining Knowledge Base: Stay updated with gaming trends and features for accurate support.Maintaining Professionalism: Exhibit empathy and patience for a positive customer experience.Conflict Resolution: Skillfully handle escalated issues to retain satisfaction.Achieving KPIs: Strive for excellent performance in response time, resolution rate, and customer satisfaction. Show less

Santarém, Portugal

Managed all aspects of store operations, including organization, maintenance and purchasing functions.Established and optimized schedules to keep coverage and service in line with forecasted demands.Answered questions about store policies and concerns to support positive customer experiences.Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficultcustomers.Addressed and resolved strategy issues to support sales… Show more Managed all aspects of store operations, including organization, maintenance and purchasing functions.Established and optimized schedules to keep coverage and service in line with forecasted demands.Answered questions about store policies and concerns to support positive customer experiences.Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficultcustomers.Addressed and resolved strategy issues to support sales management and guide business direction.Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize onemerging trends.Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumerpreferences.Managed weekly inventory transactions by creating templates to track optimal food and beverage stock.Coordinated weekly conferences with store associates to communicate sales and customer service goals.Submitted orders for new inventory.Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.Improved sales process and tracking with implementation of new point of sale (POS) system.Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meetcustomer needs. Show less

Gandhinagar Gujarat

Established QuickBooks accounting system to reflect accurate financial records.Reviewed and filed financial documents, coded accounting entries for data processing and posted daily receipts andpayments in accordance with all corporate protocols.Reviewed and processed employee expense reports and vendor invoices for payment.Complied with all established policies and performed bank reconciliations, accounts payable/receivable, invoicing,billing, collections, daily balance… Show more Established QuickBooks accounting system to reflect accurate financial records.Reviewed and filed financial documents, coded accounting entries for data processing and posted daily receipts andpayments in accordance with all corporate protocols.Reviewed and processed employee expense reports and vendor invoices for payment.Complied with all established policies and performed bank reconciliations, accounts payable/receivable, invoicing,billing, collections, daily balance records, vendor payments and profit and loss statements for different number ofclients.Eliminated discrepancies in finances by expertly documenting expenses, monitoring income, handling bank depositsand managing statements.Verified postings to ledgers to confirm accurate entry and account balances.Analyzed financial data derived from multiple reporting systems to develop recommendations for operational andperformance improvements.Maintained account accuracy by reviewing and reconciling checks monthly.Verified accurate recordkeeping processes, effectively reducing financial inconsistencies.Entered financial information and payments to guarantee accurate and on-time payments for employees and vendors.Supported operations by communicating with customers, filing documents and managing data.Proactively identified all accounting errors by developing cross-referencing databases. Show less

Gandhinagar Gujarat India

Applied mathematical abilities on a daily basis to calculate and check figures in all areas of accounting systems.Stayed on top of applicable federal and state requirements to minimize legal and financial risks.Completed bi-weekly payroll for company employees, including calculating taxes, vacation and sick time.Reconciled system accounts against bank statements.Maintained compliance with all established guidelines and legal requirements.Tracked and documented expenses for… Show more Applied mathematical abilities on a daily basis to calculate and check figures in all areas of accounting systems.Stayed on top of applicable federal and state requirements to minimize legal and financial risks.Completed bi-weekly payroll for company employees, including calculating taxes, vacation and sick time.Reconciled system accounts against bank statements.Maintained compliance with all established guidelines and legal requirements.Tracked and documented expenses for budgetary purposes.Set up and updated Excel spreadsheets to track financial data.Provided clerical support to the department, such as filing, copying, and restocking supplies.Assessed data and information to verify entry, calculation and billing code accuracy.WORK EXPERIENCEInput financial data and produced reports using Tally ERP 9.Reconciled account information and reported figures in general ledger by comparing to bank account statement eachmonth.Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.Gathered, organized and modeled financial data. Show less

Gandhinagar, Gujarat, India

Assisted customers by listening closely, finding solutions to problems, and making recommendations based onextensive product knowledge.Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs andresolving concerns.Provided primary customer support to internal and external customers in a fast-paced environment.