Jaspreet Singh Email & Phone Number

Toronto, Ontario, Canada

• Responsible for creating and tracking all aspects of a program, including detailed project plans and milestones, resource allocations, risks/issues remediation, status reporting, and budget management, and is the “go to” person for details & and status of the project• Maintain a deep, technical end-to-end understanding of the solution being built, its upstream and downstream dependencies and impacts, and proliferate the awareness and required changes needed to support the initiative• Maintain a deep, technical end-to-end understanding of the solution being built, its upstream and downstream dependencies and impacts, and proliferate the awareness and required changes needed to support the initiative• Is responsible for multiple concurrent projects and programs; varying in size/scope/complexity, spanning across several different teams and organisations• Proactively identifies risks in all assigned areas; work with teams and management to mitigate these risks before they become issues.• Actively engage and influence people at all levels: from front-line team members to VPs, communicating continuously to partners throughout the organization, including C-level executive

Toronto, Ontario, Canada

• Responsible for managing the delivery of multiple clients/projects with various levels of complexity with a budget of over $ 2.5 M with teams spanning multiple geographies• Direct multiple Adobe Experience Manager (AEM) website projects by assessing stakeholder readiness; coordinating pre-migration activities and orchestrating new development, site/content authoring and launch activities between internal stakeholders and external implementation consultants. Projects include ongoing migration, optimization, and new website development.• Development of strong, trust-based relationships with client and across the business transformation division, including partners, key cross-functional leaders, and employees at all levels• Responsible for scheduling and driving effective agile ceremonies virtually and globally (e.g. backlog refinement, sprint planning, story point estimation, daily stand-ups, sprint demos, retrospectives)• Understands project interdependencies and demonstrates the critical thinking that proactively identifies project risks and establishes effective risk mitigation from the outset• Drive project execution tasks by engaging and motivating assigned project resources. Review impacts and challenges involved with new strategic initiatives presenting and providing recommendations to senior executives

Burlington, Ontario, Canada

• Liaise with client and stakeholders to ensure that project requirements, deliverables, dependencies, and risks are accurately captured in the project plan• Resolve scope or deliverable issues through negotiation with stakeholders• Administered all Agile/Scrum processes including sprint planning, daily scrums, sprint reviews, and sprint retrospectives; coached team members and clients on the Agile process• Manage client communications, ensure client signs off at various stages and completes required work• Maintains the organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies

New Delhi Area, India

• Responsible to building strategy to enhance non-regulated revenue of DIAL by introducing new business at Delhi Airport• Part of GMR global program team implementing next-generation digital systems: a $1M+, multi-year, cross functional program, streamlining processes for trial conduct and management at a savings in excess of $15M annually• Involved in the entire project life cycle (SDLC) from evaluation, installation, configuration and development of end user reports to improve operational efficiency by 25% for the airport staff• Developed trolley management system for 65M passengers by ensuring optimal trolley availability at Airport• Successfully launched first in the world TaxiBot project at Delhi Airport to reduce 85% fuel reduction during taxing, 50% FOD reduction, apron congestion reduction by 37%, by introducing TaxiBot technology, estimated revenue of 1B• Made business case recommendations for business process reengineering and worked closely with implementation specialists for proposed solutions in implementation• Mitigated defects by 25% by developing metrics to determine inefficiencies and areas for improvement across systems• Lead analyst and account manager for up to 5% of company accounts simultaneously (7 accounts) by conducting meetings, trainings, and strategic workshops in-person, over the phone, and via web-conferencing services• Collaborated with Business SMEs to understand the AS-IS system and aid in arriving at the TO-BE system

Banglore

• Worked as Business Analyst for STEP (Schneider Travel and Expenses Portal) – Gathered client business requirements and translated it in a proper manner to the developers, ensured that these requirements were fully tested and implemented accordingly for each production cycle by creating Traceability Matrix- Client reported 5M yearly savings • Conducted stakeholder Joint Application Design (JAD) interviews and facilitated meetings with project teams• Spearheaded the RFP process for 5 M Cordys middleware server maintenance project, won bid from Wipro• Collaborated and negotiated with stakeholders in defining project scope boundaries• Developed and documented business rules, interface specifications and conceptual designs• Facilitated user acceptance testing (UAT), systems integration testing (SIT) and load testing of the system

Noida

• Developed Zurich Auto-Enrolment Utility – A web portal used by employers to enroll their employees under pension schemes as mandated by the UK government. Clients like PepsiCo, Merrill Lynch purchased the system• Involved in the requirement gathering, writing BRD’s for the assigned modules, developing technical design document, developing solution and performing unit testing for the developed modules• Improved timeframes for more than 50% of projects by successfully maintaining change management process• Worked in a Scrum team environment and participated in backlog review and Sprint planning sessions, following Agile methodology• Lead the Automatic Batch Transfer project for Religare – A system through which Religare will be able to take back-up of their server’s data on daily basis.• Technology stack used: Opentext Cordys, Java, Java Script, Sql, Web Services, MS Database, XML• Achievements – Recognized with “Keys to Success Award” for work in Zurich-Auto Enrolment. Won ‘$500 Cash Prize’ for delivering project of highest quality & meeting stringent deadline

Mumbai Area, India

• Worked on AXA Agent/Customer Portal (Malaysia)- A platform where agent can view policies, able to purchase policy, make claim towards his policies and able to update his personal information, operational efficiency up by 25%• Set-up the customer portal with 1K+ users. Created Profiles, Role Hierarchy, Permission Sets, Sharing Rules, Record Types and Page Layouts, Workflows and Approval Processes to reflect current business processes• Developed HR Appraisals process for Bharti-Axa - Client reported 40% reduction in processing time • Technology stack used: Opentext Cordys, Java, Java Script, Sql, Web Services, MS Database, XML• Achievements: Presented with “TCS Star Learner Award”, and with “TCS Gems” for the Bharti-AXA project

Master Of Business Administration (Mba), General Studies

B.Tech, Computer Science