Jason Tharp Email & Phone Number

United States

Dallas, Texas

My Job responsibilities include increasing the bank's profitability by expanding the use of Treasury Management services among Comerica's business customers and prospects. I consult with clients and prospect to find solutions to improve payments efficiency and working capital cycles while mitigating risk.I complete these responsibilities by adhering to the.

Dallas/Fort Worth Area

Dallas/Fort Worth Area

• Manage a national team of 40 associates in CA, TX and MI who respond to telephone, email, and fax inquiries from a national / international base of corporate customers, account officers, treasury management sales.
• Respond to and resolve escalated customer service concerns; identify and resolve high risk issues; ensure operations and workflow are managed within service levels; identify and implement operational efficiencies.
• Implement products and services for additional revenue via cross sales and interact with other LOB as an escalation point.

Texas

• Lead and direct sales, service and business development activities to achieve targeted results in deposit growth, loan dollars, DDA, cross sales, customer retention, revenue, market share and customer/employee.
• Lead, coach and manage individuals to maximize production, sales and operational performance.
• Accountable for compliance and operations with applicable federal, state, and local laws and regulations.
• Overall exceptional performance by increasing sales by 350% In DDA, 20% in Deposits and 150% in loans YTD (2013).

Dallas/Fort Worth Area

Merger with Comerica Bank

Little Rock, Arkansas Area; Northern California Area, Reno, NV Area And Dallas

• Responsible for payroll budgets, operations and sales of banking center with 8 to 16 employees (ea), which included exceeding sales goals by 135% SPPY.
• Coached and developed hourly associates and exempt managers to expand customer relationships and deposit growth by 120%
• Exceeded customer service and satisfaction goals by 15 pts over target for cluster/ market.
• Responsible for sound decisions for the day to day compliance and operations process to protect the bank and its brand. Overall bank compliance score of exceeds expectations.
• Created and developed processes in sales, operations and compliance for total market.
• Peer coach/ cluster lead for 10 banking centers to drive sales, processes and operations for market.