**Responsible for PAN India Sales and Account Management in Video Analytics Solutions:**Primarily focused on the AI-based conveyor belt health monitoring solution, with a comprehensive approach to driving business growth and ensuring client satisfaction across India. **Key Responsibilities:**1. **Lead Generation:** Proactively identifying and engaging potential clients, creating a robust pipeline of opportunities, and converting leads into long-term business partnerships.2. **Solution Development:** Collaborating with technical teams to tailor video analytics and AI-based solutions that meet the specific needs of clients, ensuring a perfect fit between the solution and the customer's operational challenges.3. **Relationship Building:** Cultivating strong, lasting relationships with clients, stakeholders, and partners, fostering trust and loyalty to drive repeat business and customer advocacy.4. **Market Analysis:** Conducting in-depth market research to understand industry trends, emerging technologies, and customer needs, and leveraging this knowledge to inform sales strategies and solution offerings.5. **Competitor Analysis:** Monitoring competitor activities, analyzing their strengths and weaknesses, and developing strategies to maintain a competitive edge in the market.6. **Negotiations:** Leading negotiations with clients and partners, ensuring favorable terms that align with business goals while maintaining a focus on customer satisfaction and long-term value creation.

Passionate about solving business challenges through the effective utilization of IT Service Management (ITSM), IT Operations Management (ITOM), Customer Service Management (CSM), and Automation Engine solutions.By leveraging my expertise in these areas, I thrive on identifying and solving problems to drive business growth. I specialize in aligning IT services with business objectives, streamlining workflows, enhancing customer experiences, and increasing operational efficiency.

Responsible for driving Digital platform business through lead generation,- Worked on Pharma project for Implementation of QR code on 300 Brands for brand protection.- Managed high value client and upselling new technologies and features for making brand protection more robust.- Competitive analysis for upgrading our product and services.- Managing project delivery with detailed reporting and coordination with team.- Line visit for checking the feasibility and product finalization.- Coordination with digital marketing team for running regular campaign for brand promotion.- New product development- making roadmap for the development of new application which are in high demand.

Detailed study of client's requirement related to industrial automation and proposing best fit solutions:Technologies covered:1) Industrial Automation.2) Barcode.3) RFID.4) Custom software development on Dot Net and MVC

Detailed study of client's requirement related to industrial automation and proposing best fit solutions:Technologies covered:1) Industrial Automation.2) Barcode.3) RFID.4) Custom software development on Dot Net and MVC

Key Account Management:-Handling high value clients in terms of Barcode , Label ( Consumables) and customized software.-Generating new business by references and other sources like Linkedin and social media platforms.- Guiding team for using different lead generation tools.- Managing project delivery by coordinating with software and project team.- Creating new application development plan with software development team.

Driving sales from existing clients.- Repeat order- New product selling.- New service selling.- Managing support queries.- Payment collection.- Generating references.- Customization request handling by coordinating with software development team.- Reporting senior management with current order, pending order and future demand.

Responsibilities:- Managing direct sales of electronic cash registers and point of sale software.- Planning market visits, conducting product demonstrations, and generating leads through various platforms and market associations.- Supervising a team of five direct sales executives.Taking care of Direct sales of Electronic cash register and point of sale software,Planning market visit, demonstrating product and services, generating leads from multiple different platforms and market associations.Handling team of 5 direct sales executives .

Initially working Customer care executive:-Managing call , mail and chat support query of GPS navigation devices.- Coordination with Service department for repair and replacement of faulty devices.-Generating different reports which enables senior management to take decision on product quality and improvement.-managing dispatch of repaired and new devices.-Responsible for online sales through website.