Growth And Marketing
As a Part of Customer Experience Team I,• Owned Complete end-to-end planning and execution of marketing automation* Worked with various Squads (Acquisation/Activation/Retention/Revenue) to help them achieve their goals using digital communications.•Contributed 20% in newly acquired users via Cold Email Campaigns• Spearheaded the Community project, which aims to create an additional channel for new user acquisition, dabbled my hand in B2B events and community management.• Reduced Churn rate by 50% and increased activation rate by 2.5X* Lead Resurrection Project to bring back old, inactive users, contributing 30% in Sales Call Volume.