Javed Patel Email & Phone Number

Chennai

-Responsible for transitions of Operations & Technology business processes into Chennai CSC across various sectors – GCB O&T, GCB Business, ICG O&T and EO&T. Work closely with the Site Head and COO on delivering key business priorities. Currently managing a portfolio of migration of 2200+ FTEs across 43 lines of businesses by end of 2016 into CSIPL (Chennai CSC). -Responsible for developing and implementing strong project management capabilities and ensuring stakeholder engagement during… Show more -Responsible for transitions of Operations & Technology business processes into Chennai CSC across various sectors – GCB O&T, GCB Business, ICG O&T and EO&T. Work closely with the Site Head and COO on delivering key business priorities. Currently managing a portfolio of migration of 2200+ FTEs across 43 lines of businesses by end of 2016 into CSIPL (Chennai CSC). -Responsible for developing and implementing strong project management capabilities and ensuring stakeholder engagement during the course of the project.-Evaluate and mitigate risks, adhering to financial targets and project timelines. Ensure all governance documentation is in place and necessary approvals obtained. -Prepare a costing proposal for the send side to determine the overall cost of insourcing the business at Chennai CSC. Suggest cost benefit analysis through effective seat rotation methodologies. -Own up process migration responsibilities end to end i.e. from initiation to closure right from sourcing of businesses, answering queries, engaging with send side businesses and other functions (HR, Risk & Control, IT, Legal, Compliance, Real Estate Services, Security & Investigative Services, Information Security, Data Privacy Office) for a smooth transition and ensuring a BAU transition of the unit.-Provide program updates to senior management and leadership teams on the project progress through effectively managed stakeholder meetings.-Management and engage with third party suppliers (Polaris, Dell, HCL, L&T, Optimum, Infrasoft, etc.) on resource augmentation requirements of send side businesses.-Manage and coordinate the entire IT and Infrastructure requirements of send side business e.g. application access requirements, UAT, coordination with regional teams for infrastructure requirements, review the requirements related to operating environment, etc. Show less

Mumbai

-Provide business-related services and support (administrative, logistical, analytical or quality control in nature) to the CEO and COO in the execution of his mandate and responsibilities. -Systems implementation and Process Development for various Retail Banking and Wealth Management products across all client segments i.e. resident and non-resident clients in the start-up phase of the Bank.-Instigate change initiatives aligned with global policies and procedures.-Support key meetings… Show more -Provide business-related services and support (administrative, logistical, analytical or quality control in nature) to the CEO and COO in the execution of his mandate and responsibilities. -Systems implementation and Process Development for various Retail Banking and Wealth Management products across all client segments i.e. resident and non-resident clients in the start-up phase of the Bank.-Instigate change initiatives aligned with global policies and procedures.-Support key meetings and committees with a consolidated front-to-back view and provide front-office / regional context to cross functional partners.-Ensure smooth day to day business operation and the implementation and development of business-wide action plans and initiatives.-Serve as primary aide to the business and coordinate the supporting units i.e. manage the interfaces to HR, Legal, Compliance, Operations, IT, Investment and Product Office, Finance and Controlling.-Manage portfolio of projects and align multiple projects to ensure effective use of resources and technology.-Evaluate and mitigate risks, adhering to financial targets and project timelines. -Formulate operating procedures and guidelines. Show less

Mumbai

 Provide business-related services and support (administrative, logistical, analytical or quality control in nature) to the COO in the execution of his mandate and responsibilities. Instigate change initiatives aligned with global policies and procedures. Support key meetings and committees with a consolidated front-to-back view and provide front-office / regional context to cross functional partners. Ensure smooth day to day business operation and the implementation and… Show more  Provide business-related services and support (administrative, logistical, analytical or quality control in nature) to the COO in the execution of his mandate and responsibilities. Instigate change initiatives aligned with global policies and procedures. Support key meetings and committees with a consolidated front-to-back view and provide front-office / regional context to cross functional partners. Ensure smooth day to day business operation and the implementation and development of business-wide action plans and initiatives. Serve as primary aide to the business and coordinate the supporting units i.e. manage the interfaces to HR, Legal, Compliance, Operations, IT, Investment and Product Office, Finance and Controlling. Manage portfolio of projects and align multiple projects to ensure effective use of resources and technology. Evaluate and mitigate risks, adhering to financial targets and project timelines.  Formulate operating procedures and guidelines. Conceptualizing, analytically evaluating, planning and executing a given task or business requirement. Show less

Mumbai

 Conceptualizing, analytically evaluating, planning and executing a given task or business requirement. This also included process re-engineering with the aim to improve operational and cost efficiency.  Coordinating and driving all the concerned functions of the Bank i.e. Business, Service Delivery, Solutions Delivery, Compliance, Information Technology, Legal, Finance, Business Intelligence, Operation Risk Management, Group Audit, IT Security, and external vendor management so as to… Show more  Conceptualizing, analytically evaluating, planning and executing a given task or business requirement. This also included process re-engineering with the aim to improve operational and cost efficiency.  Coordinating and driving all the concerned functions of the Bank i.e. Business, Service Delivery, Solutions Delivery, Compliance, Information Technology, Legal, Finance, Business Intelligence, Operation Risk Management, Group Audit, IT Security, and external vendor management so as to ensure timely and successful closure of projects. Member of the core-banking (Finacle) team of Consumer Bank. This team was responsible for implementing a regional project (involving ABN AMRO India, Singapore and Indonesia) on upgrading the Core Banking System to the 10.1 version of Finacle. The role involves pre-implementation and post-implementation activities.  Overall responsibility of Branch Operating Procedures. This includes all front-to-back processes (both system and operations) related to Cash, Remittance, Branch Lobby, Branch Operations, Clearing, Centralized Operations, etc. Facilitate (in association with the technology team) in-house Finacle customization for product / process related enhancements. Performing User Acceptance Testing of the systems to facilitate final implementation / usage by Business Segment, Branch Operations, Central Operations and Branches. First Line of Defense to eliminate Business risks by ensuring process adherence by Branches and Central Operations Team. Show less

Worked in the capacity of Manager Retail Banking. I was the third person to join Retail Banking at YES Bank and was instrumental in setting up Retail sales and Retail operation related functions of the Bank and formulating processes and procedures for Retail Banking. Overall responsibility for process development and implementation of Current and Savings Accounts at YES Bank. To conceptualize and build end to end processes for Retail Banking.Designing of workflows for various… Show more Worked in the capacity of Manager Retail Banking. I was the third person to join Retail Banking at YES Bank and was instrumental in setting up Retail sales and Retail operation related functions of the Bank and formulating processes and procedures for Retail Banking. Overall responsibility for process development and implementation of Current and Savings Accounts at YES Bank. To conceptualize and build end to end processes for Retail Banking.Designing of workflows for various processes.Developed processes for Retail Banking products and services. Developed processes for branch banking and branch operations.Supported user acceptance testing for various core banking applications. Show less

Mumbai

 Conducted departmental assessments at ABN AMRO BANK identifying operational issues and initiatives for improvements resulting in increased efficiency and improved customer service. Successfully developed an effective rate module for issuance of Demand Drafts and Telegraphic transfers through on correspondent banks. A healthier branch book by weeding off un-profitable customers having a cash pick up arrangement through our vendor Initiated the entire process of setting up a new… Show more  Conducted departmental assessments at ABN AMRO BANK identifying operational issues and initiatives for improvements resulting in increased efficiency and improved customer service. Successfully developed an effective rate module for issuance of Demand Drafts and Telegraphic transfers through on correspondent banks. A healthier branch book by weeding off un-profitable customers having a cash pick up arrangement through our vendor Initiated the entire process of setting up a new ATM at our Fort branch Branch was rated as “outstanding” in the Audit & process review for the year 2003-2004. Through continuous process mapping, have suggested several process improvements and system changes, implemented by ABN AMRO BANK. Have been a major contributor and played an important role in the implementation of non-branch delivery channels at ABN AMRO BANK, resulting in a 30% growth in ATM usage and 25% growth in other non-branch deliveries Show less

Personal LoansJob ProfileResponsibilities:Identifying target market Liaisoning with clients & helping them with queriesApproaching new clients & briefing them about the product features Personal meeting with clients & holding presentations for corporatesExplaining them the product & its featuresPrompt after sales service Maintaining the interests of the companyAchievementsCreation of a strong database to tap prospective & non-prospective… Show more Personal LoansJob ProfileResponsibilities:Identifying target market Liaisoning with clients & helping them with queriesApproaching new clients & briefing them about the product features Personal meeting with clients & holding presentations for corporatesExplaining them the product & its featuresPrompt after sales service Maintaining the interests of the companyAchievementsCreation of a strong database to tap prospective & non-prospective clientsBuilt brand loyalty among corporates & clientsCreated constancy of purpose for improvement of product & service Improved the system of product serviceInstituted modern methods of training on the jobHighly performance oriented under conditions of stiff market competitionMaintaining the interests of the company Show less

Master Of Business Administration (M.B.A.), Masters In Financial Services Management, First

B.Com

H.S.C

S.S.C

M.B.A