As an IT and Network Support at Copier1, my role included managing Shopify stores and websites, maintaining databases and websites, and assisting clients with IT & Networking issues via phone calls and chat support. I installed printer and copier machine drivers, configured and maintained printer and copier machines, and implemented features such as scan to email and scan to computer folders. Additionally, I configured copier/printer machines on mobile phones via Wi-Fi. With a strong focus on customer service and technical expertise, I ensured the optimal performance of printer and copier machines to meet client needs.

As an IT & Network Manager at Linkersin, I was responsible for designing, installing, and maintaining server infrastructure and configuring and maintaining LAN and shared devices on the network, including printers and biometric devices. I also configured switches and routers and implemented group policies, users, and domains while monitoring user activity. In addition, I was responsible for troubleshooting Active Directory and CCTV issues and configuring Mikrotik routers.I provided client IT support in remote connections, including data handling and troubleshooting IT issues both in the office and remotely. With a strong technical background and excellent problem-solving skills, I was committed to ensuring the smooth operation of the IT infrastructure to support the organization's success.

As an IT & Network Administrator at Outright LLC, I was responsible for configuring and maintaining LAN and ensuring optimal data handling in compliance with company policies. I provided expert troubleshooting support for IT issues in the office and effectively maintained and modified hardware to support business needs. I managed wireless connections and resolved telephone issues, as well as connecting connectors such as RJ45 and RJ11. Additionally, I was responsible for maintaining biometric devices for all employees and ensuring the performance of shared devices on the network, such as printers and biometric devices. As a result of my technical expertise and attention to detail, I successfully purchased hardware for the company and provided essential support to maintain smooth and efficient operations.