It And Network Support
CurrentAs an IT and Network Support at Copier1, my role included managing Shopify stores and websites, maintaining databases and websites, and assisting clients with IT & Networking issues via phone calls and chat support. I installed printer and copier machine drivers, configured and maintained printer and copier machines, and implemented features such as scan to email and scan to computer folders. Additionally, I configured copier/printer machines on mobile phones via Wi-Fi. With a strong focus on customer service and technical expertise, I ensured the optimal performance of printer and copier machines to meet client needs.