Javidh Mandodan Email & Phone Number

Abu Dhabi, United Arab Emirates

• Handling VMware Vsphere infrastructure - Vphere appliance 6.5, ESXi(HA, DRS, Vmotion, Clone, Scheduling Task).• Create Virtual Machines and deploy OVF in VMware Vcenter based on requests - Windows Server OS, Linux, and other appliances.• Provided complete technical support to VMware infrastructure.• Administered and monitor DR Replication through EMC Recover point and vSphere replication.• Create and configure Citrix Virtual Apps and Desktops.• Managed Citrix Studio - Web Interface & Storefront, NetScaler, Citrix Group policy, Citrix Profile Management.• Upgraded Netscaler. Configure and manage the Terminal Server.• Provisioning Server through VMware Infrastructure and provide access to users.• Troubleshooting Citrix errors. Logging Citrix supports if required.• Installed and managed Windows server 2012R2, 2016, Win7, Win 10, RedHat Servers through VMware Vsphere.• Manage Activate Directory, DHCP, DNS, Print Server, WSUS, SMTP, create Group Policies based on requirements.• Upgrading Server from windows 2012 std to Windows Server 2012R2 and 2016 Datacenter.• Basic PowerShell scripting knowledge to manage Office365 and Citrix.• Provided support to App, DB, and Offshore teams during implementation and updates.• Servers and End-user machines are patched through Ivanti ISEC.• Deployed multiple server cumulative updates and a service pack to stay current with latest Microsoft releases• Software patching and upgrades are also done through Ivanti ISEC. • Custom patches/software packages are created and pushed through Ivanti ISEC.• Designed, installed & administered Veeam Backup and Replication Server.• Created backup jobs, restore and replication, proxy server design.• Configure and managed Backups to Tape Infrastructure.• Managed other Infra applications like PAM, Imprivata SSO, Varonics file Audit.• Created SOP, Incident Report, and Technical documents.

United Arab Emirates

• Provided desktop and application support to all business users• Engaged in the installation of OS and business-related application• Documented and created SOP's for the current & new products• Provided end-to-end user support during the merger of FGB and NBAD bank.• Testing of applications in different environments during the merge.• Installation and configuration of Windows Server 2012 OS in Data Center.• Coordination with other departments to solve the issues.

Chennai Area, India

• Provided support for network, software, hardware, and printer.• Managed and maintained users, computers, and group policies using Active Directory.• Rebuilt prepared and deployed workstations for all computer classes.• Configured desktops/laptops based on employees predefined criteria.• Installed and maintained the LAN infrastructure.• Created virtual machines using Oracle VM Virtual Box.• Convert Physical machine to Virtual and deploy in OVM virtual Box.• Maintained accurate and timely asset inventory, purchasing and tracking records associated with computer equipment and end user support.

Qatar

Windows Server 2012 R2• Installation and configuration of Windows 7, Windows Server 2012/R2 with Active Directory Environment for the Entire Organization from the ground up.• Migrated Windows Servers.• Designed, created and managed (From the Ground Up) • The Entire Group Policy Structure. • All NTFS/Share permissions. • All User Accounts and Nested Group permissions. • Windows Server Update Services.• Providing L1 support to End Users in terms of Desktop Hardware, Software / Operating system troubleshooting, Printers, mailing etc.• Defines and enforces the IT policies and ensures they are followed.• Monitored Backup and Restore Server using Scheduled Symantec exec backup 2015. • Created an Antivirus Server with ESET Endpoint Security management and pushed the software to Servers and Clients with a good success rate.ESXi 5.5 / VMware VSphere 5.5• Installed ESXi 5.5 on each of the blade servers. • Installed vCenter server 5.5 appliance and Vsphere client 5.5.• Create and deploy virtual machines and its recourse and services through V-Sphere Client.• Migrated VMs across hosts within a HA cluster to perform maintenance tasks on ESXi hosts.• Snapshots of VMs taken prior migration. • Taken clones of large VM's for safe migration. • Existing VM screen shots of services, CPU, RAM, Disk space, network were taken. • Deployed several VMs from Templates and customized their configurations as-needed.• Monitor and management of VMs over SAN Storage.• Good understanding of HA and DRS environment.Networking• Administering, configuring and troubleshooting Switches, Routers, and Structured Cabling.• Assigning IP addressing, subnetting, VLAN, VPN.• Firewall management - UTM Fortinet.• Fortigate 200D – Administration and managing network security• Forti Analizer – Network Security Log files maintenance and User security data.• Alcatel PABX system management.

Bangalore

• Monitoring of Windows and Linux Server using ESR tools.• Managing and coordination with team of 30 members over 10000 Servers to provide IT infrastructure support.• Troubleshooting of servers if any issue\error found during implementation.• Coordinating with Onsite people during monitoring to reduce failures.• Monitoring task id and performing checkouts after the monitoring has done.• Creating the incident through HPSM and assigning to relevant workgroup.• Helping the implementation team to schedule the server on time.• Managing emergency changes like H/W, S/W and CR’s.• Ensuring changes are approved on time, before the scheduled date and time.• Managing all documentation related to running IT recourses.• Maintaining servers for test environment.• Create Servers through VM and deliver to Testing team during AT phase.• Creating Snapshots of VM server using Vsphere.• Working with NOS team to get the ISO image of latest release.• Reloading of Virtual and Physical servers and updating them to latest version with ISO image.• Monitoring the Servers using MFALF tool during reloading.• Coordinating with Product Owners during the AT and Implementation phase to resolve issues.