Senior Network Engineer – Led design and deployment work related to support and retail sites for the largest and fastest-growing employee-owned supermarket chain in the United States. ► Provided Tier 3 engineering, design, and technical support to network systems consisting of Nexus 7010, ASR1K, 7600, 2811, 2900, 4300, 4400 ISR, 6509, and ACE / F5 load balancer► Successfully completed large-scale projects, including hardware replacement, software upgrades, and service redesign► Supported and maintained core, retail, and support networks, 1100+ retail nodes, and all edge DMZ BGP peering► Maintained and updated network documentation and new operational procedures► As part of larger WAN consolidation, increased WAN capacity and added dynamic fail over, saving thousands of dollars each month► Led a project to move away from static routes to a more dynamic network, which included EIGRP in data center and BGP at WAN

Intelsat CorporationSenior IP Network Engineer► Provide tier 3 engineering, design and technical support to network systems consisting of CRS-1 ( IOS-XR ), ASR1K, ASRK9K, 7609, 2811, 3600, 6509, ME3800, Nexus 7010► Support product management and sales teams by leading technical discussions both internally and as a customer facing subject matter expert.► Responsible for leading design and deployment work related to the IP-based access services. ( L2VPN , L3VPN, Direct Internet Access Service, VPLS LAN )► Provide support for the development of process and procedures relating to the network architecture and access services► Actively involved in new projects discussion establishing connectivity to new clients sites► Acting as a Project Manager for various projects.► Complete Engineering changes ( ECR ) that include hardware replacement, software upgrades and service re-design.► Support maintenance initiative’s on the IP/MPLS network involving testing, upgrades, and deployment of IP and associated infrastructure elements in various PoPs and teleports around the world.► Support and maintain over 200 new and existing E-BGP & I-BGP peering sessions to customer as well as uplink to ISP ( Level-3, UNNET & TATA )► Monitoring the Network using IBM Netcool, Solarwinds, Whats’up Gold & Ciscoworks.► Enter and update Tickets using Track-IT and Remedy ticketing tool.► Provide On-Call after-hours, weekend, and holiday suppor

Managed Services Operations Level 2 Engineer►Provide tier II engineering and technical support► Provide On-Call after-hours, weekend, and holiday support► Migration of Ethernet private line services to EoMPLS layer 2 VPN services. MPLS enabled Backbone► Support and maintain core network igp ( IS-IS ) and Enterprise igp consisting of OSPF / EIGRP redistribution► Support and maintain Global Flight network ( OSPF )► Support and maintain over 200 new and existing BGP, I-BGP peering sessions to customer as well as uplink to ISP ( Level-3, UNNET & TATA )► Complete operational changes that include hardware replacement, software upgrades and service re-design.► Communicate with both vendors and customers to maintain service level agreements and minimize downtime.► Maintain, update network documentation and new operational procedures.► Monitoring the Network using IBM Netcool, Solarwinds, Whats’up Gold & Ciscoworks.

Technician, Data Operations► Provide high level technical support, including identifying and resolving Network related issues. This included external routing and internal/intranet routing.► Responsible for providing advance technical support with RF carrier and working with other departments to resolve customer impacting issue in a timely manner.► Performed Router configurations for internal and external customer.► Responsible for providing advance technical support on the ATM and T:DAX fiber Network.► Work closely with engineering, field technicians, other telecommunications carriers and customer service center to resolve service issues in a timely manner.► Enter and update Tickets using Track-IT and Remedy ticketing tool.► Tivoli and Cacti monitoring Network Tool to rate and analyze customer and enterprise Network performance.