The Operations Manager is responsible for ensuring the overall quality and efficiency of the daily operation on the following departments: Import/Export, Warehouse, Human Resources, Accounting and IT. The Operations Manager analyses risks, plans, directs, and coordinates operational activities to meet or exceed customers’ requirements with the help of subordinates. Ensures the availability of resources and personnel needed to meet internal, legal and customers requirements. Monitors the day to day operation of the business while maintaining high levels of customer service.

Systems Specialist/Systems Admin. Manage a TCP/IP network of 55 employees and two remote offices.Provide maintenance, troubleshoot and manage four servers: IBM iseries 800 (AS400) & two Dell Servers Windows Server 2003 & Windows Server 2008, MS SQL Sever 2008.Work with DHCP server, File Server, Print server, Application server (IIS, ASP.NET), Terminal server, Remote access/VPN server, Domain controller (Active Directory), and DNS server.Troubleshoot and upgrade desktops running Windows OS.Maintain and design new websiteDesign, implement and support an application run in Microsoft Access DB.Design, implement and support application developed in C# and MS SQL Server.Create and optimize queries to best performance.Train employees in various desktop applications.Teach employees how to effectively use all Microsoft tools.Maintained network security, identify security flaws, research and implement new security hardware/software.Design and implement disaster recovery procedures to crucial IRs. Installed, upgrade and troubleshoot routers and switches.Design and implement a wireless network.Planed, and coordinate projects for new equipment installation such as new computers, servers, copiers, printers and new software. Keep inventory of all equipment.Provide training for new equipment and software installed.