Javier Rendon Email & Phone Number

• Technical and product support for proprietary software
• Diagnosis and repair of computer hardware and remote customer support
• Able to instruct system users of all levels of computer skill sets.
• Working independently and providing status reports to management
• Responding to customers in a timely manner
• Able to maintain calm in stressful situations

Fair Lawn, New Jersey, United States

• Oversees the quality of a plasma collection center
• Works in collaboration with Center Manager and management team to prepare for and host internal/external auditors. Assists center management teams to ensure timely closure of audit observations
• Ensures that staff perform routine tasks according to SOP through direct observation.
• Tracks responses to and evaluates effectiveness of corrective actions for errors.
• Reviews operational records to ensure they are complete, accurate and compliant with cGMP requirements.
• Tracks deviations in operating procedures and policies through established mechanisms. Reports errors, deficiencies, discrepancies and observations to center management and the director of Quality. May stop operations.

Clifton, New Jersey, United States

• Responsible for managing training activities, policies and processes at the center level and New Hire Orientation.
• Provide routine training updates to center leadership including but not limited to Learning Management System status updates, training progress, training continuous improvement efforts, etc.
• Maintain the Learning Management System to ensure data integrity, report generation and data analysis to comply with company and regulatory standards.
• Attend and participate in training conference calls to ensure understanding and clarity of corporate initiatives to deliver, and the appropriate documentation is completed.
• Train, direct, and coordinate Designated Trainers to ensure understanding and clarity of training initiatives, and utilizing appropriate documents.
• Interact and utilize the Technical Learning and Development (TL&D) team as a resource for training materials, processes or guidance. Participate in TL&D or external training coordinator programs/materials to maintain.

-Provide fast, fun and friendly service-Move merchandise using proper equipment and technique-Act quickly to resolve guest concerns-Cross train in different departments in order to cover more work

Belleville, NJ, 07109

-Tended to the needs of the customers-Maintenance of multiple departments throughout the store-Participated in multiple projects to better enhance the store operations

Belleville, NJ 07109

-Performed various assignments in the maintenance of landscaped areas- Assisted with ongoing project developments and repairs-Performed maintenance with a variety of equipment