Javier Feria

Javier Feria Email and Phone Number

Delivery Manager at Comways @ comways
paris, île-de-france, france
Javier Feria's Location
Greater Barcelona Metropolitan Area, Spain
Javier Feria's Contact Details

Javier Feria work email

Javier Feria personal email

About Javier Feria

🌟 About Me:With over 25 years of invaluable experience in the IT sector, I have dedicated my career to excelling in the CRM and Contact Center arena. My journey has encompassed diverse roles, including development, design, and architectural positions at multiple Integrators and IT consulting companies. My passion for driving success in IT projects, alongside my expertise in coordinating teams and delivering exceptional results, has been the cornerstone of my professional journey.🚀 Expertise:✔ IT Project Management: Proven ability to lead and deliver IT projects on time and within budget, ensuring the highest quality standards.✔ CRM & Contact Center Solutions: Profound knowledge in CRM and Contact Center systems, enabling organizations to enhance customer experiences.✔ IT Team Coordination: Adept at fostering collaboration among cross-functional teams, resulting in streamlined processes and maximum efficiency.✔ CTI Solutions: A deep understanding of Computer Telephony Integration (CTI) solutions, improving communication capabilities and operational efficiency.✔ Salesforce Service Cloud: Specialized in Salesforce Service Cloud, helping businesses leverage its capabilities for optimal customer service and support.💪 Strengths:🤝 Team Player: My collaborative approach makes me an excellent team player, fostering a positive and productive working environment.🔥 Perform Under Stress: Thrive in high-pressure situations, maintaining composure and consistently delivering exceptional results.🔗 Stakeholder Management: Known for effectively managing stakeholder expectations, ensuring alignment and successful project outcomes.🛡️ Reliability: My track record for reliability and commitment to projects is unwavering, instilling confidence in partners and clients.🔗 Connect with me to explore opportunities and discuss how I can contribute to your organization's success.#ITProfessional #ProjectManagement #CRM #ContactCenter #CTI #Salesforce #TeamCollaboration #StakeholderManagement #ITExpertise #CustomerExperience

Javier Feria's Current Company Details
comways

Comways

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Delivery Manager at Comways
paris, île-de-france, france
Website:
comways.eu
Employees:
22
Javier Feria Work Experience Details
  • Comways
    Delivery Manager
    Comways Jul 2024 - Present
    Barcelona, Catalonia, Spain
  • Comways
    It Solutions Architect
    Comways Jan 2013 - Sep 2024
    Barcelona Area, Spain
  • Transcom
    Business Process Manager
    Transcom Feb 2009 - Nov 2012
    Managing the requirement gathering, business process definition, functional and technical specifications production and software development of the company Data Mining company tool. As BPrMnr I’m responsible to centralize and manage all business expertise and development effort to avoid rersource waste.
  • Transcom
    Business Analyst Team Leader
    Transcom May 2007 - Feb 2009
    Managing the Altitude Business Analyst Corporate Team, controlling all Altitude related projets throughout the company and couching the team members.
  • Transcom
    Business Analyst - Project Leader
    Transcom Dec 2005 - May 2007
    Working in several projects mainly for BSCH in Madrid, gathering requirements and defining the functional specifications. Managing the project development and client relationship.
  • Transcom
    Functional Analyst - Project Leader
    Transcom Jan 2005 - Dec 2005
    Working in several projects for country operation departments, defining the functional specifications and managing the different development teams involved in each project.
  • Transcom
    Senior Developer - Technical Arhitect
    Transcom May 2004 - Jan 2005
    Working in several Corporate projects mainly developing in Java creating the project’s Technical specifications from high level Functional specs.
  • A@M (Adoseme)
    Analyst
    A@M (Adoseme) Dec 2003 - May 2004
    External consultant working for Gedas in several projects, working with Java and Microsoft .NET technologies on Business Aplications.
  • Universitat Politècnica De Catalunya
    External Researcher.
    Universitat Politècnica De Catalunya May 2003 - Dec 2003
    Design and implementation of a High Load Optical Network Simulator on C++ over Linux.
  • Development Solutions
    Software Engineer
    Development Solutions May 2002 - Jul 2003
    - Develop of Lionbridge Automated File Management System (LionAccessTM).· Wide Experience on Java programming language. Experience on DocumentumTM Workflow and Document Storage system.
  • Alpnet
    Developer
    Alpnet 2000 - 2001
    - Barcelona Development Team responsible and Consultant on Alpnet’s Software integration on second companies.· Develop and Management of Automated Tranlation Server (GlobelixTM). Local Unix Intranet Administrator.· Wide Experience on C, JavaScript, HTML and Perl programming languages.
  • Att
    Junior Developer
    Att Mar 1999 - Dec 1999
    Master Thesis: Control and Management of a three-dimensional humanoid over the Internet to build a human natural movement library. Wide experience on VRML and Java programming languages.

Javier Feria Skills

Business Process Contact Centers Outsourcing Call Center Integration Software Development Crm Business Analysis Telecommunications Call Centers Team Management Requirements Analysis Project Management Service Delivery Linux It Service Management Business Intelligence Management Avaya Offshoring Requirements Gathering Bpo

Javier Feria Education Details

Frequently Asked Questions about Javier Feria

What company does Javier Feria work for?

Javier Feria works for Comways

What is Javier Feria's role at the current company?

Javier Feria's current role is Delivery Manager at Comways.

What is Javier Feria's email address?

Javier Feria's email address is as****@****ail.com

What schools did Javier Feria attend?

Javier Feria attended Universitat Politècnica De Catalunya.

What skills is Javier Feria known for?

Javier Feria has skills like Business Process, Contact Centers, Outsourcing, Call Center, Integration, Software Development, Crm, Business Analysis, Telecommunications, Call Centers, Team Management, Requirements Analysis.

Who are Javier Feria's colleagues?

Javier Feria's colleagues are Asma Asad, Petya Gortcheva, Emmanuel Coudou, David Azoulay, Yasmine Reekmans, Anabel Solis.

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