Petya Gortcheva
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Petya Gortcheva Email & Phone Number

Customer Success Coordinator at comways
Location: Lozenets, Sofia City, Bulgaria 8 work roles 3 schools
1 work email found @comways.eu LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email p****@comways.eu
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Current company
comways
Role
Customer Success Coordinator
Location
Lozenets, Sofia City, Bulgaria
Company size
22 employees

Who is Petya Gortcheva? Overview

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Quick answer

Petya Gortcheva is listed as Customer Success Coordinator at comways, a company with 22 employees, based in Lozenets, Sofia City, Bulgaria. AeroLeads shows a work email signal at comways.eu and a matched LinkedIn profile for Petya Gortcheva.

Petya Gortcheva previously worked as Project Support at Comways and Sales Project Manager at Euroccor Ltd. Petya Gortcheva holds Master from Sofia University St. Kliment Ohridski.

Company email context

Email format at comways

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{first_initial}{last}@comways.eu
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AeroLeads found 1 current-domain work email signal for Petya Gortcheva. Compare company email patterns before reaching out.

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Profile bio

About Petya Gortcheva

• Problem solving skills with the ability to handle rapidly shifting work priorities• Excellent organizational, interpersonal and communication skills with the flexibility and experience required to remain focused and self-possessed in fast-paced environments• A hands-on team member who can quickly learn new systems and develop useful expertise and analysis • Lean orientated person able to contribute to the continuous improvement of the team and the companySpecialties: Special Trainings • Communication techniques for inbound call handling (Certificate granted on October 2008 )• Coaching & management techniques for team leads (Certificate granted on October 2008 )• Expert team coach in sales & inbound call development ( Certificate granted on September 2009 )• Lean Master class ( April 2009 - October 2009)

Listed skills include Management, Call Centers, Customer Satisfaction, Team Management, and 46 others.

Current workplace

Petya Gortcheva's current company

Company context helps verify the profile and gives searchers a useful next step.

comways
Comways
Customer Success Coordinator
paris, île-de-france, france
Website
comways.eu
Employees
22
AeroLeads page
Company profile
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8 roles

Petya Gortcheva work experience

A career timeline built from the work history available for this profile.

Customer Success Coordinator

Current
Comways

Sofia, Bulgaria

Jan 2018 - Present

Project Support

Comways

Sofia, Bulgaria

Jan 2014 - Jan 2018

Sales Project Manager

Euroccor Ltd

Sofia, Bulgaria

  • Financial follow up ▫ Staff expense and margin calculation▫ Quarterly business review /preview▫ Price negotiation
  • Capacity management
  • Data collection
  • Reporting
  • Process improvement
Dec 2012 - Oct 2013

Sales Team Responsible

Euroccor Ltd
  • Manage team of 15+ people
  • Team efficiency follow up (inbound and outbound sales activities)
  • Team productivity follow up
  • Intraday task management and work organization
  • Service level agreement follow up (inbound activities)
  • Coaching and training
Mar 2011 - Nov 2012

Expert Team Coach In Retention Activities

Euroccor Ltd
  • Manage a team of 7+ people involved in Sales and Retention activities
  • Involved in Inbound call development project
  • Manage actions to increase customer satisfaction and decrease churn
  • Support customer care agents in a call center for questions related to the retention
  • Do analyze of a critical situations and churn risk moments in order to undertake necessary action
Aug 2009 - Feb 2011

Coordinator Operational Team Coaches

Euroccor Ltd
  • Responsible for the extraction of data from multiple sources and the production of high quality reports based around SLA and quality level.
  • Improve agent’s occupancy
  • Coordinate task distribution
Oct 2008 - Aug 2009

Operational Team Coach

Euroccoor Ltd
  • Current support to the agents
  • Manage agent’s work schedule according to the project needs
  • Verbal communication quality control
  • Work on the agent’s motivation
Dec 2006 - Oct 2008

Customer Care Agent With French

Euroccor Ltd
  • Manage the customer request ordered by phone, letter or e-mail.
  • Identify customer problems
  • Log the information in to a data base
  • Validate customer contract details
  • Call back customer in case clarifications are needed
  • Managing customer expectations
Jan 2006 - Nov 2006
Team & coworkers

Colleagues at comways

Other employees you can reach at comways.eu. View company contacts for 22 employees →

JF Javier Feria Javier Feria Colleague at ComwaysGreater Barcelona Metropolitan Area, Spain View → YR Yasmine Reekmans Yasmine Reekmans Colleague at ComwaysAntwerp Metropolitan Area, Belgium View → EC Emmanuel Coudou Emmanuel Coudou Colleague at ComwaysTournai, Walloon Region, Belgium, Belgium View → AS Anabel Solis Anabel Solis Colleague at ComwaysPanama City, Panamá, Panama, Panama View → DA David Azoulay David Azoulay Colleague at ComwaysAntwerp Metropolitan Area, Belgium View → AA Asma Asad Asma Asad Colleague at ComwaysIslamabad, Islāmābād, Pakistan, Pakistan View →
3 education records

Petya Gortcheva education

Education record

French School “Saint – Exupéry” In Plovdiv
FAQ

Frequently asked questions about Petya Gortcheva

Quick answers generated from the profile data available on this page.

What company does Petya Gortcheva work for?

Petya Gortcheva works for comways.

What is Petya Gortcheva's role at comways?

Petya Gortcheva is listed as Customer Success Coordinator at comways.

What is Petya Gortcheva's email address?

AeroLeads has found 1 work email signal at @comways.eu for Petya Gortcheva at comways.

Where is Petya Gortcheva based?

Petya Gortcheva is based in Lozenets, Sofia City, Bulgaria while working with comways.

What companies has Petya Gortcheva worked for?

Petya Gortcheva has worked for Comways, Euroccor Ltd, and Euroccoor Ltd.

Who are Petya Gortcheva's colleagues at comways?

Petya Gortcheva's colleagues at comways include Javier Feria, Yasmine Reekmans, Emmanuel Coudou, Anabel Solis, and David Azoulay.

How can I contact Petya Gortcheva?

You can use AeroLeads to view verified contact signals for Petya Gortcheva at comways, including work email, phone, and LinkedIn data when available.

What schools did Petya Gortcheva attend?

Petya Gortcheva holds Master from Sofia University St. Kliment Ohridski.

What skills is Petya Gortcheva known for?

Petya Gortcheva is listed with skills including Management, Call Centers, Customer Satisfaction, Team Management, Customer Service, Team Leadership, Coaching, and Process Improvement.

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