Javier Rico Email & Phone Number

Plano, Texas, United States

• Managed my own book of business with over 50 accounts.• Managed and grew company’s social media presence, resulting in a 50% increase in followers.• Created and managed successful email marketing campaigns, resulting in 30% increase in click-through rates.• Implemented PPC best practices, resulting in a 10% increase in search traffic.• Conducted keyword research strategies. • Managed and optimized PPC campaigns, resulting in 25% decrease in cost-per-click and a 10% increase in conversions.

• MAINTAIN RECORDS OF ALL BENEFITS AND RESOLVE ALL ISSUES IN A CLAIM• DISTRIBUTE ALL INCOMING MAILS AND PERFORM RESEARCH AND UTILIZE AUTOMATED SYSTEMS• SETTLE ALL CLAIMS EFFECTIVELY AND INFORM ALL CUSTOMERS OF ANY DENIALS• EVALUATE AND COORDINATE WITH TEAM LEADER OF ANY ISSUES AND EFFECTIVE RESOLUTION • PARTICIPATE IN CLAIM REVIEWS AND AUDITS

• CONFORMING TO SPECIFICATION OF CLIENTS WORK • MANAGE COMPLETE DATA ENTRY• SUPPORTED ADDITION FUNCTIONS/ CROSS-TRAINED • TRAINER FOR NEW HIRES

• FORMULATED HANDLING PROCEDURES• ENSURE COMPLIANCE • COORDINATING STAFF • NEGOTIABILITY SCANS OF HIGH DOLLAR CHECKS• WORKED WITH TEAM MEMBERS TO INCREASE INDIVIDUAL PERFORMANCE