• Conducted investigations for a range of criminal cases, from initial intake to court testimony, achieving successful case resolutions and improving community trust.• Prepared detailed reports and conducted over 100 interviews, ensuring thorough case documentation through various online tools and supporting successful outcomes.• Certified as a Field Training Officer, providing hands-on training for over 10 new officers in protocols and field procedures.

• Successfully completed a rigorous 6-month Police Academy and 4 months of field training, mastering skills in law enforcement protocols, public safety, and emergency response.• Acquired expertise in report writing, case law, and courtroom testimony, ensuring accurate legal documentation and effective case presentation.

• Spearheaded the launch of a young adults program in just 3 months, building engagement and creating a strong community foundation.• Delegated tasks to a team of 15 leaders, fostering leadership growth and efficient ministry operations.• Organized monthly volunteer initiatives and quarterly outreach events, increasing community engagement and expanding ministry reach.• Provided weekly mentorship to young adults in 1:1 and group settings, fostering personal growth and supportive community.

• Collaborated with cross-functional teams to organize community events, increasing attendance and enhancing library engagement.• Supported IT Department with weekly troubleshooting, resolving access issues for patrons and improving overall user experience.• Ensured a safe environment by enforcing library policies and generating weekly incident reports, contributing to improved safety measures and protocol adherence.

• Led onboarding processes, recruiting, interviewing, hiring and training staff.• Oversaw operations across 2 high-traffic locations, managing up to 40 employees and ensuring high standards in customer service, team performance, and compliance.• Conducted monthly meetings in store policies and performance goals, fostering a culture of accountability and enhancing team productivity.