- Training and CoachingDelivered training for the sales team on all digital products, ensuring comprehensive understanding and proficiency.Led engaging sales meetings to present product breakdowns and key benefits.Developed one-pagers for each product, helping Media Executives effectively share product offerings with clients.Created PowerPoint decks for sales calls, enhancing client presentations.- Client PreparationConducted thorough analyses of clients' strategies, identifying growth opportunities.Performed competitor audits, offering actionable insights for market positioning.Delivered website audits, uncovering optimization opportunities.- Presenting Strategy and OnboardingOrganized onboarding in collaboration with Account Executives and clients.Communicated campaign requirements, ensuring timely asset collection and deadline adherence.Worked with internal teams to ensure smooth campaign setup, including pixel implementation and tracking.-Ongoing Campaign Optimization and ManagementMonitored active campaigns to ensure optimal performance and identify areas for improvement.Analyzed competitors and market trends to keep campaigns competitive.Provided ongoing strategic recommendations to optimize results.-Account ManagementCreated monthly recap presentations summarizing performance insights for Media Executives and clients.Identified key takeaways and provided solutions for underperformance.Served as the digital strategy expert during client calls, supporting Media Executives with results presentation.Demonstrated strong expertise in digital strategy, client management, and campaign optimization to deliver exceptional results and a seamless client experience.

Built and nurtured strong client relationships through monthly Zoom presentations, calls, and emails, ensuring clear communication and addressing client needs effectively. Managed a portfolio of 100-120 clients, overseeing SEO, social media, and paid advertising campaigns. Partnered with cross-functional teams to ensure seamless campaign execution, consistently surpassing sales quotas and KPIs.Key Contributions:Successfully upsold or introduced additional product lines to 75% of clients, driving revenue growth and strengthening relationships.Played a critical role in onboarding new clients and retaining at-risk accounts through strategic support and tailored solutions.Conducted a variety of meetings and presentations, ranging from one-on-one sessions to group discussions of up to 50 participants.Identified key improvement areas, leading team-wide meetings to implement strategies for improved client engagement and campaign success.Key Achievements:Secured the company’s largest PPC client with a daily budget of $4,000, resulting in significant revenue growth and high-profile client referrals.Facilitated resolutions for team members' clients, repairing relationships, saving accounts, and restoring client satisfaction and trust.Proven track record of managing high-value accounts, delivering outstanding results, and driving client retention through strategic collaboration and exceptional service.

Managed a portfolio of over 100 diverse accounts, delivering exceptional client service while proactively identifying early signs of underperformance and implementing strategic solutions to reduce churn. Regularly conducted account reviews via Zoom, ensuring clear communication and thorough documentation in Salesforce.Key Achievements:Recognized a strategic opportunity during the pandemic that led to the creation of a new department, unlocking a new revenue stream and generating $7 million within the first six months.Consistently ranked as a top performer in both sales and upsells, maintaining a leadership role within the team month after month.Demonstrated a strong ability to drive results, build client relationships, and innovate to meet business needs.

Maintained & optimized the companies Adwords campaigns. Designed and developed landing pages for lead generation. Implemented new campaign strategies while managing monthly budgets. Orchestrated and performed product demos via video chat.

Trained and supported global sales and marketing teams across diverse markets, collaborating with both local businesses and marketing agencies to develop customized strategies that met unique client needs and drove campaign success. Specialized in account optimization and high-level proposals, managing an average monthly ad spend of $1M. Certified in Google Ads for Mobile, Search, Display, and YouTube.

Supervised a team of 20 sales professionals, effectively managing scheduling while driving performance in key metrics such as adherence, handle time, production, and sales. Provided daily motivation and coaching through team meetings, sales floor engagement, and individualized support, enhancing agent techniques and product knowledge. Skillfully handled escalated customer calls, consistently transforming challenges into sales opportunities.