Jawad Ahmed Email & Phone Number

Rotorua, Bay Of Plenty, Nz

Rotorua, New Zealand

Over the past six years, I played a pivotal role in the successful implementation of the TechnologyOne (Property & Rating) ERP solution at Rotorua Lakes Council, including its integration with TechnologyOne Financials. My role encompassed a variety of responsibilities, including but not limited to shaping business processes, managing stakeholder relationships, and ensuring the successful delivery of a solution that met both technical and business requirements. Details are as follows:• Business Process Development: Collaborating with stakeholders to define and optimize workflows.• Requirement Analysis: Gathering and analyzing system requirements to ensure alignment with business needs.• Key Stakeholder Management: Acting as the main point of contact for business stakeholders.• System Configuration: Configuring and customizing the system to meet operational requirements.• Test Case Development: Writing and executing test cases for various system functionalities.• Testing: Executing unit testing and facilitating user acceptance testing (UAT) sessions with end business users.• Documentation: Producing comprehensive documentation, including how-to guides and user manuals.• End-User Training: Conducting training sessions to ensure successful system adoption.Modules Configured:1. Billing System2. Debtor System3. Names System4. Property & Land System5. Service System6. Request System7. Compliance System8. P&R Admin / PR ConfigurationAdditionally, I have been actively engaged in post-go-live activities, including system enhancements and continuous business process improvement initiatives. During my tenure at RLC, I gained a deep understanding of local government operations, particularly in the areas of Revenue and Rating regulations, further enhancing my expertise in this sector.

Hamilton, New Zealand

Valentia is one of the leading healthcare software producing company for primary healthcare sector in New Zealand with products for national and regional usage. Valentia Technologies has projects in Europe, Middle East and South Asia. As business analyst, I am responsible for complete analysis, design and implementation of projects for our valuable clients.Achievements:• Designed data migration plan from MedTech32 to INDICI• Designed use cases for the project• Managed functional and non-functional requirements• Data management and reporting• Developed modules delivery plan and regular follow up plans• Developed test cases for modules• Prioritized and planned application implementation• Developed project rollout plan• Delivered workflow documentation• Designed optimised workflows for the organisation IT Systems

Pakistan

Ericsson has been a major contributor to the development of the telecommunication industry. Ericsson's business includes technology research, development, network systems and software development, and running operations for telecom service providersAchievements• Developed Process improvement workflows• Developed procedures to monitor domain nodes for quality improvement• Developed and monitored resource management system• Periodic project reporting for senior management and clients• Established quality management processes• Developed and monitored user acceptance tests• Actively involved in network/service restore and problem-solving• Coordinated activities through change management• Ensured all critical and major incidents were addressed within SLA and OLA• Developed monthly network traffic statistics report and forecasting

Lahore, Pakistan

Huawei Technologies is a Chinese multinational networking and telecommunications equipment and services company. It is the largest telecommunications equipment manufacturer in the world.Achievements• Developed functional Specification, Functional Design, Application Design, Component Design, and Development.• Conducted project testing and Implementation.• Managed Client expectations and coordinating with the offshore team and driving the work to completion within a short time frame.• Provided support the System Acceptance Testing, Business Acceptance Testing, Business user acceptance testing, Performance Acceptance testing with quick turnaround times.

Pakistan

Projects: • Managing IN networks for Mobilink, Telenor and Ufone and WaridTel for different products. • Team lead on on Ufone VMS, Zong IPCC, WaridTel USSD and Mobilink/Ufone/Telenor CRBT projects• Responsible for Zong’s IPCC (IP Call Centre) & CRM project delivery.Responsibilities include:• Analysing clients' existing systems and business models. Implementation of business customer’s new requirements.• Translating client requirements into highly specified project briefs.• Identifying options in coordination with business customer for potential solutions and assessing them for both technical and business suitability.• Conducting requirements analysis and preparing specific proposals for modified or replacement systems.• Developing solutions and related products and presenting proposals to business customer.• Working closely with colleagues, developers, testers and a variety of end users to ensure technical compatibility and user satisfaction.• Drawing up, supervising and documenting testing schedule for complete system.• Providing training and user manuals to users of a new system.

NADRA is a government owned institution, which is responsible for making machine readable National Identity Cards and Passports. I was responsible to ensure systems as well as network flawless working.

Postgraduate Degree, Computer Systems Networking And Telecommunications

Certification, Science Of Entrepreneurship (Building A Business)

Undergraduate, Bachelors In Computer Sciences