Expertly utilized Workday for payroll processing, timekeeping, and report generation, ensuring accuracy and efficiency in payroll operations.Conducted thorough audits to identify and resolve discrepancies and errors in employee pay, collaborating cross-functionally with various teams to implement corrections.Managed and maintained detailed records of all income withholding orders, ensuring compliance with company policies and legal requirements.Handled employee verification requests with strict adherence to data protection policies, safeguarding the confidentiality and security of employee information.Experienced in using One Source Virtual for payroll processing, enhancing the overall payroll management process.Addressed employee inquiries and concerns regarding payroll through email and phone communication, providing clear and timely responses to ensure understanding and satisfaction.

Adhered to and implemented rigorous policies and procedures to ensure uniformity across the brand.Managed business finances focusing on profitability, payroll, and scrutinizing discrepancies for potential fraud.Utilized scheduling applications to organize staff according to company policies, ensuring optimal staffing at all times. Monitored wage percentages to enhance profitability.Employed time-keeping applications to review employee time cards, make adjustments, and monitor anomalous time entries.Maintained an extensive database of employee and contractor information, including all essential documentation for new hires, such as I-9 documents, W-4 documents, ADA, Title IX, and unemployment documentation.Instituted new policies and procedures by creating a comprehensive employee handbook outlining all employee policies and expectations.Directed and tracked training for a team of 30 employees to boost overall efficiency and success. This involved conducting team meetings that included training presentations, setting weekly goals, and creating supportive training documents.Delivered excellent customer service and precisely made drinks for customers.Engaged with staff on a daily basis through both written and oral communication.Resolved employee relation requests through investigation, policy enforcement, critical thinking, and problem-solving techniques.Managed and tracked new employee benefits including new hire success and retention packages.Oversaw interviews, hiring paperwork, and all onboarding processes for new staff members.