Jay Robinson Email & Phone Number

San Francisco, Ca, Us

Orange Beach, Al, Us

Responsible for managing team of web designers and developers to explore new initiatives and maintain the public and internal web properties of the university.* Oversaw the continuous improvement of web properties by improving code standards and practices. * Worked with IT department to ensure that the public site was integrated with the university's proprietary CRM using custom APIs.* Managed the process of instituting a new CMS for the university web properties. * Instituted best practices for the team to follow accessibilty to WCAG 2.1 standards, in turn improving SEO scores.* Managed the creation of email campaigns.

Developed interactive maps and supporting informational presentations for the Louisiana Tourism Board involving Adobe Flash, Actionscript and Video encoding and formatting.

Us

Responsible for all aspects of marketing and customer presence including web and literature.* Designed and programmed user interface for VOD system for hospitality markets using elements of HTML, PHP, ASP, Javascript an MySQL.* Developed branding, sales literature, and printed support materials to maintain a positive customer experience through all marketing efforts.* Developed and maintained corporate website using standards compliant code including XHTML, PHP, CSS, Javascript, and some elements of Flash.* Developed corporate sales demonstrations using Flash and Actionscript, relying heavily on code.* Edited and compressed video into various formats for use in interactive features including advertising and demonstrations of the VOD platform.

Gulf Shores, Al - Alabama, Us

Responsible for developing marketing and customer relations materials including web and literature. * Handled hardware and software support for Customer Service / Reservation center.* Developed branding, marketing literature, and printed ad campaign materials to maintain a positive customer experience through all marketing efforts.* Designed and programmed HTML email campaigns.* Maintained company website using HTML, CSS, Javascript, and some elements of Flash.* Evaluated reservation software for the future needs of the company and as cost cutting initiative.* Maintained and supported hardware and software for two networked offices including Avaya VOIP phone support and maintenance.

Designed and maintained Intranet and Internet Web sites for a Fortune 100 company.Enhanced the overall look and feel of multiple intranet sites to better facilitate navigation and ease of use for customers.Ensure maintenance and upkeep of various company intranet sites, and their prospective servers including aspects of content updates, security, basic troubleshooting, and content management.Implemented system enhancements to ensure address quality for 60 million customers per month, resulting in a company savings of approximately 30 million dollars per year.Developed and facilitated procedures to help MBNA meet OFAC compliance standards.

* Designed training Intranet Web site and created Web-Based Training modules for the performance enhancement training department.* Implemented new Web site that resulted in a 50% increase in usage, improved data tracking, and high user retention. This web site also played in integral role in creating a budget savings of two million dollars for the training department.* Developed several Web-Based Training tutorials that increased employee performance, reached a larger target audience, and reduced training costs.Designed and implemented a new Web-Based training management plan that reduced development time of Web-Based Training projects and increased overall productivity.* Participated in developing an extensive database that resulted in accurate data collection for strategic reports and analysis.Utilized interpersonal skills to help foster a dynamic and motivated Web Development team.* Created logos, marketing materials, and interactive games using various mediums.

Bachelor Of Science - Bs, Business Administration With A Concentration In Information Technology

Associate Of Arts - Aa, Multimedia Design And Development