Jay Bala Email & Phone Number

Markham, Ontario

Created Quality Assurance and User Acceptance Test Cases to validate the fixes. Completed the testing and identification of related issues during releases.Held responsible for executing and writing test cases for Functional, Integration, Regression, UAT, Black Box, White Box testing.Identified technological trends impacting the business and applied this knowledge to bring solutions to impacted business groups to enhance the enterprises competitive edge.Analyzed and documented test results and made recommendations to project managers.

Ensure issues found are properly tracked throughout the software lifecycleExecute and record test results for various types of tests such as regression, performance, capacity, graphic user interface, database, integration and functional testsPerform statistical analysis of test results to create reports on the quality of the softwareUpload RIM certified software into all new hardware

Identified business/functional requirements by working with key client personnel Evaluated software applications/IT environments, analyzing gaps between current/desired states. Discovered and documenting business and IT processes, workflows and requirements. Assisted the sales/ client-facing teams with activities for onboarding clients. Interfacing with other functional and technical groups within the organization Attended meetings with IT Analyst to hand off the business requirements and ensured full understanding.

Guelph, Ontario

Designed and UI lead on various project and escalation point for decision making.Provided expertise in all aspects of development lifecycle, from initiation to production.Adopted and Implemented changes to the design and UI due to browser compatibilities.Held responsible for template design and maintenance.Enhanced and created design standards for all sections of the Web site.Researched for new technologies, evaluated new ideas and tools based on various client objectives.Assisted clients with understanding technical issues regarding their website.Managed daily update requests from clients and implement site changes.

Guelph, Ontario

Enhanced and created design standards for all sections of the Web siteCreated the User Side as well as the Admin panel..Integrated the RSS Feeds over the New Additions.Converted raw images and layouts from a graphic designer into CSS/XHTML themes.Determined appropriate architecture, and other technical solutions, and make relevant recommendations to clients.

Bachelor Of Science, Physics And Computer Science

Education record