Post Office Counter Clerk
Manchester, England, United Kingdom
My last job was at Wythenshawe Post Office in Manchester working as a Counter Clerk alongside the rest of the team. The Post Office in this particular area is of great importance as many of the local residents rely on it to pay utility bills, rental payments, tax and many other things. Being a large Post Office, we naturally attracted a range of people from Wythenshawe and neighbouring areas, as me and my colleagues had the ability to help people with a huge range of tasks that many people won't be aware the post office can do. For example, doing passport and driving licence applications, international driving permits etc were all part of the everyday work. It's a fast-paced working environment however I found it an extremely rewarding job as it was satisfying to be able to help people with their every need. I was trained in a face-to-face customer environment and grasped the job very quickly, being youthful and having good capability for information retention, and soon became able to help my colleagues if they were unsure on any task or aspect of what they were doing.