Jay Bourley Email and Phone Number
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A versatile and highly successful leader, with over 20 years in-depth diverse experience working in the live entertainment industry. Genuinely passionate and proven record of developing people and teams and leading them to financial and operational success. Able to work as a key individual between organisational teams and interfacing between the customer and the business. A conceptual thinker with a demonstrable record of hands-on and cross-functional leadership, effectively building and managing teams to achieve business objectives, heading complex operations, driving forward efficiencies, maximising performance, streamlining processes / costs and delivering excellence. Commercially astute, with strong problem-solving, analytical and decision-making ability, together with excellent communication skills that have consistently generated new opportunities and relationship
Aev Association Of Event Venues Ltd
View- Website:
- aev.org.uk
- Employees:
- 15
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Co-Chair Guest Experience Working GroupAev Association Of Event Venues LtdLondon, England, Gb -
Head Of Guest ExperienceThe O2 Jan 2023 - PresentLondon, England, United Kingdom -
Head Of Visitor OperationsRoundhouse Trust Aug 2021 - Jan 2023Camden Town, England, United KingdomStrategic lead for Visitor Operations, F&B, Safety & Security and Accessibility. -
General ManagerAmbassador Theatre Group Feb 2010 - Jan 2021London, United KingdomLeadership of large West End theatres, responsible for financial management, visitor experience and operational success. -Consistent record of revenue growth. -Design and delivery of innovative customer experience strategies.-Commercial approach to achieving KPI growth in both hospitality (F&B) and event spaces. -Line management of Head of Departments. -People development and empowerment. -Relationship building with key stakeholders. -Effective leadership under pressure. -
Deputy Theatre ManagerAmbassador Theatre Group Feb 2004 - Feb 2010Playhouse Theatre / Piccadilly Theatre / Phoenix TheatreSupporting the venue leader in executing the business strategy, whilst leading on key areas operation.-Creation of operational procedures. -Design and delivery of bespoke training courses. -Line management of key operational staff. -Lead on customer relations. -Smooth execution of third party hires & events. -Oversight of customer experience delivery. -
House ManagerNew Wimbledon Theatre Sep 2001 - Sep 2004
Jay Bourley Skills
Jay Bourley Education Details
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History
Frequently Asked Questions about Jay Bourley
What company does Jay Bourley work for?
Jay Bourley works for Aev Association Of Event Venues Ltd
What is Jay Bourley's role at the current company?
Jay Bourley's current role is Co-Chair Guest Experience Working Group.
What is Jay Bourley's email address?
Jay Bourley's email address is ja****@****ail.com
What schools did Jay Bourley attend?
Jay Bourley attended University Of Roehampton.
What skills is Jay Bourley known for?
Jay Bourley has skills like Theatre, Leadership, Entertainment, Performing Arts, Stage, Project Management, Acting, Drama, Musical Theatre, Stage Management, Arts Administration, Plays.
Who are Jay Bourley's colleagues?
Jay Bourley's colleagues are Alden Arnold, Kimmie Garrett, Rachel Parker, Kate Bell, Ashleigh Barker, Jill Wadge.
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