Jay Bourley
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Jay Bourley Email & Phone Number

Co-Chair Guest Experience Working Group at AEV Association of Event Venues Ltd
Location: London Area, United Kingdom, United Kingdom 6 work roles 1 school
1 work email found @theambassadors.com LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email j****@theambassadors.com
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Role
Co-Chair Guest Experience Working Group
Location
London Area, United Kingdom, United Kingdom
Company size

Who is Jay Bourley? Overview

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Quick answer

Jay Bourley is listed as Co-Chair Guest Experience Working Group at AEV Association of Event Venues Ltd, a company with 15 employees, based in London Area, United Kingdom, United Kingdom. AeroLeads shows a work email signal at theambassadors.com and a matched LinkedIn profile for Jay Bourley.

Jay Bourley previously worked as Head of Guest Experience at The O2 and Head of Visitor Operations at Roundhouse Trust. Jay Bourley holds Ba Hons, History from University Of Roehampton.

Company email context

Email format at AEV Association of Event Venues Ltd

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{first}{last}@theambassadors.com
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Profile bio

About Jay Bourley

A versatile and highly successful leader, with over 20 years in-depth diverse experience working in the live entertainment industry. Genuinely passionate and proven record of developing people and teams and leading them to financial and operational success. Able to work as a key individual between organisational teams and interfacing between the customer and the business. A conceptual thinker with a demonstrable record of hands-on and cross-functional leadership, effectively building and managing teams to achieve business objectives, heading complex operations, driving forward efficiencies, maximising performance, streamlining processes / costs and delivering excellence. Commercially astute, with strong problem-solving, analytical and decision-making ability, together with excellent communication skills that have consistently generated new opportunities and relationship

Listed skills include Theatre, Leadership, Entertainment, Performing Arts, and 13 others.

Current workplace

Jay Bourley's current company

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AEV Association of Event Venues Ltd
Aev Association Of Event Venues Ltd
Co-Chair Guest Experience Working Group
London, England, GB
Website
Employees
15
AeroLeads page
6 roles

Jay Bourley work experience

A career timeline built from the work history available for this profile.

Head Of Guest Experience

Current

London, England, United Kingdom

Jan 2023 - Present

Head Of Visitor Operations

Camden Town, England, United Kingdom

Strategic lead for Visitor Operations, F&B, Safety & Security and Accessibility.

Aug 2021 - Jan 2023

General Manager

London, United Kingdom

Leadership of large West End theatres, responsible for financial management, visitor experience and operational success. -Consistent record of revenue growth. -Design and delivery of innovative customer experience strategies.-Commercial approach to achieving KPI growth in both hospitality (F&B) and event spaces. -Line management of Head of Departments..

Feb 2010 - Jan 2021

Deputy Theatre Manager

Playhouse Theatre / Piccadilly Theatre / Phoenix Theatre

Supporting the venue leader in executing the business strategy, whilst leading on key areas operation.-Creation of operational procedures. -Design and delivery of bespoke training courses. -Line management of key operational staff. -Lead on customer relations. -Smooth execution of third party hires & events. -Oversight of customer experience delivery.

Feb 2004 - Feb 2010
Team & coworkers

Colleagues at AEV Association of Event Venues Ltd

Other employees you can reach at aev.org.uk. View company contacts for 15 employees →

1 education record

Jay Bourley education

FAQ

Frequently asked questions about Jay Bourley

Quick answers generated from the profile data available on this page.

What company does Jay Bourley work for?

Jay Bourley works for AEV Association of Event Venues Ltd.

What is Jay Bourley's role at AEV Association of Event Venues Ltd?

Jay Bourley is listed as Co-Chair Guest Experience Working Group at AEV Association of Event Venues Ltd.

What is Jay Bourley's email address?

AeroLeads has found 1 work email signal at @theambassadors.com for Jay Bourley at AEV Association of Event Venues Ltd.

Where is Jay Bourley based?

Jay Bourley is based in London Area, United Kingdom, United Kingdom while working with AEV Association of Event Venues Ltd.

What companies has Jay Bourley worked for?

Jay Bourley has worked for Aev Association Of Event Venues Ltd, The O2, Roundhouse Trust, Ambassador Theatre Group, and New Wimbledon Theatre.

Who are Jay Bourley's colleagues at AEV Association of Event Venues Ltd?

Jay Bourley's colleagues at AEV Association of Event Venues Ltd include Kimmie Garrett, Ashleigh Barker, Jill Wadge, Kate Bell, and Alden Arnold.

How can I contact Jay Bourley?

You can use AeroLeads to view verified contact signals for Jay Bourley at AEV Association of Event Venues Ltd, including work email, phone, and LinkedIn data when available.

What schools did Jay Bourley attend?

Jay Bourley holds Ba Hons, History from University Of Roehampton.

What skills is Jay Bourley known for?

Jay Bourley is listed with skills including Theatre, Leadership, Entertainment, Performing Arts, Stage, Project Management, Acting, and Drama.

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