Jay Bruno personal email
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Experienced Fortune 500 executive and entrepreneur with a proven track record leading process improvement and change management initiatives in a variety of functional areas, including Supply Chain, Operations, Finance/Revenue Cycle, Hospitality, and Corporate Real Estate. As Senior Director at a Fortune 500 corporation, led an organization with over 600 employees, an annual operating budget exceeding $230M, and a capital budget of $100M+.Specialties: * Business process optimization and project management, including outsourcing, strategic sourcing, system integration, and overall transformation* CFO functions, including financial modeling, performance management, accounting, AR/AP, and IT* Clean Energy initiatives via Facility Management, Transportation Services/Fleet, Metering* Ongoing Operations -- customer service, securing and motivating talent, client and vendor relationships, marketing & promotion* All aspects of Revenue Cycle -- from Automated/Smart Metering to Payment Processing
Five Keys Family Office
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PresidentFive Keys Family Office Dec 2020 - PresentDallas, Texas, United StatesPresident of a U.S. based multi-family office offering an elevated, discreet, and personalized experience. We provide the following services to our valued clients:* Wealth Management* Tax Planning and Accounting Services* Advice on Legal Matters, Trusts and Corporate Structures* Turnkey Non-Financial Asset Management and Custodial Arrangements* Concierge Services Tailored to our Clients Specific Needs
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Chief Financial OfficerBruno Restaurant Group, Llc Jul 2008 - Oct 2020Baton Rouge, Louisiana AreaDirected CFO related activities for five unique Food & Beverage concepts for family owned Bruno Restaurant Group. Led corporate strategy, supply chain optimization, accounting functions, performance management, IT and HR.
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Senior Director, Operations Support & ExcellencePg&E Oct 2006 - Jul 2008San Francisco, California, United StatesLed strategic direction and overall operations of the 600 person Corporate Real Estate and Transportation Services divisions as well as the project management of Shared Services transformation initiatives that supported the success of PG&E business units.* Developed and launched a comprehensive long term Corporate Real Estate strategy* “Clean Energy” leader - San Francisco headquarters building only one of six existing buildings awarded Gold level LEED by the U.S. Green Building Council* Workspace optimization - new Bay Area campus, adjacency studies; efficiency metrics, etc.* CB Richard Ellis successfully integrated into PG&E Corporate Real Estate functions, including project & facility management* PG&E has 6.7M square feet of real estate; over 2,500 buildings* Led Shared Services process optimization efforts – 13 Lean Sigma Teams; gauged additional outsourcing opportunities, etc.* Transportation Asset Rationalization/Utilization (~12,000 heavy & light duty vehicles & aircraft)* Eliminated over 1,500 underutilized vehicles; implemented 59 vehicle pools* Realized 2007 transformational savings of $13.9M* Directed PG&E's initiative to have more than 1,300 clean energy vehicles in operation by the end of 2007. In 2007, Automotive Magazine recognized PG&E as the top alternative fuel fleet in the U.S.* Developed long-term aircraft strategy including the acquisition of new aircraft in 2007* Supported initiatives to optimize the deployment of materials throughout PG&E's service territory – enhanced warehousing, reconfigured distribution network, efficient transportation, etc. -
Director, Transporation ServicesPg&E Jan 2006 - Oct 2006San Francisco, California, United StatesLed the transportation needs (ground and air) of the largest utility fleet in the U.S. Key activities included asset management (~$800M replacement value), repair/maintenance (64 sites), and clean air engineering and vendor relationships. After nine months at PG&E, promoted to Senior Director, Operations Support & Excellence (October 2006).
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Project Manager, Support Services Productivity InitiativeEntergy Mar 2005 - Dec 2005New Orleans, Louisiana, United StatesPrimary responsibility (project management, supplier evaluation, financial analysis, integration, etc.) for Entergy’s Business Process Optimization (BPO) initiative, which assessed the viability of outsourcing non-core functions, including IT, Finance & Accounting, Supply Chain, Billing, and Human Resources. -
Manager, Meter Data AcquisitionEntergy Jan 2002 - Feb 2005New Orleans, Louisiana, United StatesDirected the acquisition and validation of meter/billing data for 2.7 million customers. Significant focus on optimizing cost and performance of third party service providers via aggressive sourcing techniques (i.e. utilization of on-line reverse auctions), service level agreements, and pinpointed Automated/Smart Metering. In 2004/2005, over $3M in annual savings realized, while performance (i.e. accuracy) was top quartile (EEI Benchmarking). -
Manager, Customer Care System (Sap) – Testing & Issue ManagementEntergy Mar 2001 - Dec 2001New Orleans, Louisiana, United StatesManaged the integration & user acceptance testing for the initial release of a SAP Customer Care System. Worked in concert with the overall project director on issue/resource management. -
Manager, Payment ProcessingEntergy Jan 2000 - Feb 2001New Orleans, Louisiana, United StatesResponsible for all aspects of Entergy's Payment Processing (Remittance Processing Center; over 600 third party payment locations; over 2.7 million monthly transactions via all payment platforms). Remittance Processing costs and accuracy were consistently industry top quartile. -
Manager, Walk-In Payment Center OperationsEntergy Jan 1998 - Dec 1999New Orleans, Louisiana, United StatesManaged walk-in payment activity (over 800,000 monthly transactions) for all Entergy jurisdictions. As the leader of a Best-In-Class initiative, developed and implemented an in-house real time walk-in payment platform that won an Entergy Chairman’s Award (Special Customer Service Award). Outsourcing was also heavily utilized. -
Senior Customer Service Specialist (Payment Center Administrator)Entergy Jan 1996 - Dec 1997Monroe, Louisiana, United StatesCentralized & standardized walk-in payment processes across Entergy’s five regulated jurisdictions. Administered third party contracts and implemented key performance metrics. -
Customer Relations SpecialistEntergy Jul 1993 - Dec 1995Monroe, Louisiana, United StatesHandled a variety of customer related initiatives for two Entergy jurisdictions (in LA & AR), including customer research, complaints, business plans, rate analysis, and internal reporting. -
Customer Service RepresentativeEntergy 1993 - 1994Monroe, Louisiana, United StatesResponsible for customer & political/regulatory needs in several Louisiana parishes (counties).
Jay Bruno Skills
Jay Bruno Education Details
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Utility Executive Program -
Master Of Business Administration -
Business Administration, History
Frequently Asked Questions about Jay Bruno
What company does Jay Bruno work for?
Jay Bruno works for Five Keys Family Office
What is Jay Bruno's role at the current company?
Jay Bruno's current role is President at Five Keys Family Office, Private Advisor, Entrepreneur, CFO, Finance & Supply Chain Fortune 500 Executive.
What is Jay Bruno's email address?
Jay Bruno's email address is ja****@****ail.com
What is Jay Bruno's direct phone number?
Jay Bruno's direct phone number is +122561*****
What schools did Jay Bruno attend?
Jay Bruno attended University Of Maryland - Robert H. Smith School Of Business, University Of Louisiana Monroe, University Of Holy Cross.
What skills is Jay Bruno known for?
Jay Bruno has skills like Six Sigma, Strategic Sourcing, Project Management, Outsourcing, Strategic Planning, Strategy, Management, Analysis, Leadership, Business Planning, Human Resources, Business Development.
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