Consulting engagements with CGI Group to advise on client engagement strategy and execution opportunities.

Mortgage Originations Technology: Led all technology delivery for Mortgage Sales, Fulfillment, Credit Policy, Pricing, Post-Closing, and Secondary Marketing. Total resources under management at peak of 2,500, with total annual budget responsibility of $500 Million. Scope included program/change management, application development, and application/production support. Teams under management spanned multiple locations in the US as well as India.

Mortgage Technology Shared Services: Managed application development and production support services for a number of mortgage technology shared functions: Document imaging capture and repository services, Landsafe closing services, mortgage technology architecture, centralized testing / QA, and application helpdesk for all Bank of America mortgage personnel.

Technology Executive Lead for Countrywide Financial Home Loans Integration with Bank of America: Led the Mortgage Technology integration effort for Bank of America's acquisition of Countrywide Financial. Led technology teams and integration programs across Mortgage Sales, Fulfillment, Post-Closing, Secondary Marketing, and Servicing. Efforts resulted in the largest technology weekend release of change in Bank of America history up to that point. Successfully integrated all applications… Show more Technology Executive Lead for Countrywide Financial Home Loans Integration with Bank of America: Led the Mortgage Technology integration effort for Bank of America's acquisition of Countrywide Financial. Led technology teams and integration programs across Mortgage Sales, Fulfillment, Post-Closing, Secondary Marketing, and Servicing. Efforts resulted in the largest technology weekend release of change in Bank of America history up to that point. Successfully integrated all applications , and converted Bank of America's mortgage servicing portfolio / customers to the Countrywide servicing platform. Show less

CRM (Customer Relationship Management): Managed a group of 500+ technology professionals who supported the Bank of America Private Banking, Commercial, Corporate, Investment Banking, and Wholesale Product groups. Functions included: Operational and technical management of customer data, CRM (Customer Relationship Management platform), client profitability reporting, and deal pipeline tools. Led the efforts to establish data stewardship roles and data governance standards across Bank of… Show more CRM (Customer Relationship Management): Managed a group of 500+ technology professionals who supported the Bank of America Private Banking, Commercial, Corporate, Investment Banking, and Wholesale Product groups. Functions included: Operational and technical management of customer data, CRM (Customer Relationship Management platform), client profitability reporting, and deal pipeline tools. Led the efforts to establish data stewardship roles and data governance standards across Bank of America Commercial and Investment Banking divisions. Show less

Program Manager: Sponsored and led the internal custom development of Bank of America's first internet-enabled customer portal (NationsBank Direct) for Global Treasury customers. Features included transaction reporting, controlled disbursement, ACH, and Wire Transfer. Successfully deployed NationsBank Direct to 12,000+ external commercial and corporate clients. Led program management project portfolios for several Treasury / Cash Management functions: Controlled Disbursing, Customer… Show more Program Manager: Sponsored and led the internal custom development of Bank of America's first internet-enabled customer portal (NationsBank Direct) for Global Treasury customers. Features included transaction reporting, controlled disbursement, ACH, and Wire Transfer. Successfully deployed NationsBank Direct to 12,000+ external commercial and corporate clients. Led program management project portfolios for several Treasury / Cash Management functions: Controlled Disbursing, Customer Information Reporting, Account Analysis, ARP (Account Reconciliation Processing), and EDI (Electronic Data Interchange). Show less