Regional Vice President, Technical Operations, Freedom Region
Current
Apr 2022 - Present
AeroLeads people directory · profile
Jay Drummond Email & Phone Number
Regional Vice President Technical Operations at Comcast
at
Comcast
1 work email found
@comcast.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Regional Vice President Technical Operations at Comcast
Location
Greater Philadelphia, United States
Company size
Who is Jay Drummond? Overview
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Quick answer
Jay Drummond is listed as Regional Vice President Technical Operations at Comcast at Comcast, a with 75807 employees, based in Greater Philadelphia, United States. AeroLeads shows a work email signal at comcast.com and a matched LinkedIn profile for Jay Drummond.
Jay Drummond previously worked as Regional Vice President, Technical Operations, Freedom Region at Comcast and Senior Director, Workforce Operations, Northeast Division at Comcast. Jay Drummond holds Business Administration And Management, General from Southern New Hampshire University.
Company email context
Email format at Comcast
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{first}_{last}@comcast.com
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AeroLeads found 1 current-domain work email signal for Jay Drummond. Compare company email patterns before reaching out.
Profile bio
About Jay Drummond
Data-driven people leader with over 20 years Technical Operations experience. Proven change agent in both rural and urban areas dedicated to providing an amazing Customer and Employee Experience. Areas of expertise include people leadership, employee engagement, talent development, problem solving, change management, strategic planning and employee communication.
Listed skills include Leadership, Telecommunications, Management, Project Management, and 11 others.
Current workplace
Jay Drummond's current company
Company context helps verify the profile and gives searchers a useful next step.
Comcast
8 roles
Jay Drummond work experience
A career timeline built from the work history available for this profile.
Senior Director, Workforce Operations, Northeast Division
Responsible for working cross-functionally to stand up the Comm Ops Center of Excellence for the Northeast Division, driving a more efficient and effective experience for Customers, Agents and Technicians. Leveraged my experience and existing relationships to quickly strengthen the partnership between Technical Operations and Comm Ops. Strategically solved chronic issues in the business ensuring an efficient and orderly workflow. Managed 18 people leaders and 190 agents in Freedom and Beltway Regions.
Apr 2020 - Apr 2022
Director Of Technical Operations, Freedom Region
Responsible for the management, growth and development of 600+ Technicians while overseeing the installation and service needs of over 500K customers. Drove engagement and performance in Southern New Jersey by exceeding Key Performance Index metrics in all areas including: - Rework, reduced by 5+% - Improvement of Credo/Engagement/Churn - Reduction of Chronic/Escalations - Improved Completion rate in both residential and commercial installations
Jul 2017 - Apr 2022
Sr. Manager Of Installation & Service
Responsible for leading a high-performing team dedicated to providing a great Customer Experience. Successfully merged and grew the Lower Merion system from 6 Supervisors/70 Technicians to 10 Supervisors/120 Technicians.
Jun 2012 - Jul 2017
Plant Maintenance Manager
Jan 2007 - Jun 2012
Technical Operations Supervisor
Jan 2005 - Jan 2007
Construction Maintenance Technician
Jan 2003 - Jan 2005
Technical Operations Fulfillment Technician
Jan 2001 - Jan 2003
Team & coworkers
Colleagues at Comcast
Other employees you can reach at comcast.com. View company contacts for 75807 employees →
JH
Jeanie Hernandez-Porter
Colleague at ComcastPalm Beach Gardens, Florida, United States
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NG
Navard Garcon
Colleague at ComcastMcdonough, Georgia, United States
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TD
Tom Dube
Colleague at ComcastConcord, New Hampshire, United States
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KK
Katie Kuska
Colleague at ComcastStreamwood, Illinois, United States
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KJ
Kayzad Jokhi
Colleague at ComcastGreater Philadelphia, United States
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JW
Jim Watson
Colleague at ComcastTucson, Arizona, United States
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LB
Lynn Burgess
Colleague at ComcastFlowery Branch, Georgia, United States
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JR
Jerry R Presley
Colleague at ComcastGreater Philadelphia, United States
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MP
Marissa Petroski
Colleague at ComcastPhiladelphia, Pennsylvania, United States
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JM
Joel Macias
Colleague at ComcastPort St Lucie, Florida, United States
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Jeanie Hernandez-Porter
Colleague at ComcastPalm Beach Gardens, Florida, United States
View →
NG
Navard Garcon
Colleague at ComcastMcdonough, Georgia, United States
View →
TD
Tom Dube
Colleague at ComcastConcord, New Hampshire, United States
View →
KK
Katie Kuska
Colleague at ComcastStreamwood, Illinois, United States
View →
KJ
Kayzad Jokhi
Colleague at ComcastGreater Philadelphia, United States
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JW
Jim Watson
Colleague at ComcastTucson, Arizona, United States
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LB
Lynn Burgess
Colleague at ComcastFlowery Branch, Georgia, United States
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JR
Jerry R Presley
Colleague at ComcastGreater Philadelphia, United States
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MP
Marissa Petroski
Colleague at ComcastPhiladelphia, Pennsylvania, United States
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JM
Joel Macias
Colleague at ComcastPort St Lucie, Florida, United States
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1 education record
Jay Drummond education
FAQ
Frequently asked questions about Jay Drummond
Quick answers generated from the profile data available on this page.
What company does Jay Drummond work for?
Jay Drummond works for Comcast.
What is Jay Drummond's role at Comcast?
Jay Drummond is listed as Regional Vice President Technical Operations at Comcast at Comcast.
What is Jay Drummond's email address?
AeroLeads has found 1 work email signal at @comcast.com for Jay Drummond at Comcast.
Where is Jay Drummond based?
Jay Drummond is based in Greater Philadelphia, United States while working with Comcast.
What companies has Jay Drummond worked for?
Jay Drummond has worked for Comcast.
Who are Jay Drummond's colleagues at Comcast?
Jay Drummond's colleagues at Comcast include Jeanie Hernandez-Porter, Navard Garcon, Tom Dube, Katie Kuska, and Kayzad Jokhi.
How can I contact Jay Drummond?
You can use AeroLeads to view verified contact signals for Jay Drummond at Comcast, including work email, phone, and LinkedIn data when available.
What schools did Jay Drummond attend?
Jay Drummond holds Business Administration And Management, General from Southern New Hampshire University.
What skills is Jay Drummond known for?
Jay Drummond is listed with skills including Leadership, Telecommunications, Management, Project Management, Voice Over Ip, Microsoft Office, Microsoft Excel, and Process Improvement.
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