Jay Griffin

Jay Griffin Email and Phone Number

Director of Operations at Terrace Storage Center @ Terrace Storage Center
Jay Griffin's Location
Tampa, Florida, United States, United States
About Jay Griffin

High-performing General Operations Manager with an impressive history of business experience spanning over 30 years, with expertise in the Trucking, Hauling, Moving & Self-Storage sectors. Beginning my career as the Chief Operations Officer at Eastport trucking in Boston, Massachusetts, I was able to sharpen my managerial skills and gain valuable insights into the industry. I later took on the role of General Facilities Manager at Stor-U-Self, a reputable Mid-Sized REIT headquartered in Burlington, Massachusetts.During my time at Stor-U-Self, I provided invaluable consultation services for numerous Self-Storage projects. My areas of expertise included site feasibility analysis, ensuring the stability of facilities, conducting comprehensive market analysis, determining optimal unit mix ratios, estimating competitive pricing strategies, projecting profit and loss, conducting competition analysis, developing effective advertising campaigns, implementing revenue management techniques, overseeing site setup, and managing overall business operations.Recognizing my expertise and success, I was sought after as a consultant by other Mid-Sized Self-Storage REITs in the Florida market. Notably, I provided strategic insights to Sentry Self-Storage, Terrace Storage Center & ICON Consulting, further establishing my reputation as a trusted advisor in the industry.Overall, my extensive background in business, particularly in the Moving & Self-Storage industries, along with my rich experience in marketing & management consultation, make me a valuable asset in the industry. My expertise in various aspects of Self-Storage operations, coupled with my strategic mindset and comprehensive understanding of the market, positions me as a sought-after consultant and a proven leader in the field.

Jay Griffin's Current Company Details
Terrace Storage Center

Terrace Storage Center

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Director of Operations at Terrace Storage Center
Jay Griffin Work Experience Details
  • Terrace Storage Center
    Director Of Operations
    Terrace Storage Center Feb 2019 - Present
    Hillsborough County, Florida, United States
    Analyzing problems, formulating options, and presenting solutions offering win-win outcomes. Aiding business development efforts, developing processes, and play a key role in driving revenue growth. Planning and scheduling meetings, responding to various inquiries both external & internal, managing communications via e-mail, phone calls etc; Daily utilization of Windows, Microsoft Office, and Sitelink POS system. Maintain effective relationships with vendors. Worked with the owner to establish a presence in the local market using bare bones budget. Reduced operating costs upon arrival to improve process efficiencies. Directing all digital web content and SEO to increase search engine rankings, build brand awareness and drive consumer behavior. Responsible for all aspects of sales, operations and profitability goals for store.
  • Hsg Enterprise
    Marketing & Management Specialist
    Hsg Enterprise Feb 2016 - Present
    Tampa, Florida
    Responsible for developing, implementing and executing strategic marketing plans. Analyzing market data on a local, regional or national level, and determine what people are buying, what gaps are in the market, what type of people buy what products, and what people are willing to spend on those products. Analyzing demographic data, buying and shopping habits, looking at competitors and their pricing, creating and administering surveys, questionnaires and other information gathering devices, measuring current strategies and much more, all in an effort to help expertly understand the best way to market products and make the company money.
  • Sentry Self Storage Management
    Facilities Manager
    Sentry Self Storage Management May 2018 - Mar 2019
    Tampa, Florida
    Computed, recorded, and proofread data, records and reports. Maintained accounts for 400plus clients. Reduced and controlled expenses by improving resource allocation. Managed accounting operations, accounting close, account reporting and reconciliations. Performed debit, credit and total accounts on computer spreadsheets/databases, using specialized accounting software. Received, recorded, and banked cash, checks, and vouchers as well as reconciled records of bank transactions. Achieved notable successes in cost control. Reported and consolidated company financial performance. Identified and resolved system and account issues. Created monthly reports for records, closed terminated records and completed chart audits. Improved service quality and increased sales by developing a strong knowledge of company's products and services. Determined customer needs. Maximized client satisfaction. Managed annual facility budgets an analyzed Profit & Loss statements.
  • Sentry Self Storage Management
    Storage Consultant
    Sentry Self Storage Management May 2017 - May 2018
    Tampa/St. Petersburg, Florida Area
    Reported directly to the Property Owner and responsible for leasing storage units, selling merchandise, customer service, and achievement of occupancy and income goals. Also responsible for ensuring that the facility is properly maintained. All duties and responsibilities related to operating and maintaining the self-storage property must be conducted in strict compliance with company Policies and Procedures. Provided customers with advice and direction on how to store and pack their belongings in their storage unit. Provided customers with assistance in determining the needed storage unit size by assessing their needs and reviewing the available storage size options with them. Answered the telephone in a professional and courteous manner, with the objective of closing the sale and properly documenting calls. Prepared and fully executes all documents associated with leasing a storage unit. Collections:• Placed follow-up telephone calls per Collection Worksheet.• Documented all communication (written or verbal) with past due tenants.Conducted physical Site Inspection of the self-storage facility daily and ensure a Walk Through is preformed, documented, and filed.
  • Seminole & Heights Storage
    General Manager
    Seminole & Heights Storage May 2018 - Feb 2019
    Tampa/St. Petersburg, Florida Area
    Computed, recorded, and proofread data, records and reports. Maintained accounts for 400plus clients. Reduced and controlled expenses by improving resource allocation. Managed accounting operations, accounting close, account reporting and reconciliations. Performed debit, credit and total accounts on computer spreadsheets/databases, using specialized accounting software. Received, recorded, and banked cash, checks, and vouchers as well as reconciled records of bank transactions. Achieved notable successes in cost control. Reported and consolidated company financial performance. Identified and resolved system and account issues. Created monthly reports for records, closed terminated records and completed chart audits. Improved service quality and increased sales by developing a strong knowledge of company's products and services. Determined customer needs. Maximized client satisfaction. Managed annual facility budgets an analyzed Profit & Loss statements.
  • Champion Self Storage Ruskin
    Storage Consultant
    Champion Self Storage Ruskin May 2017 - May 2018
    Ruskin, Florida
    Reported directly to the Property Manager and responsible for leasing storage units, selling merchandise, customer service, and achievement of occupancy and income goals. Also responsible for ensuring that the facility is properly maintained. All duties and responsibilities related to operating and maintaining the self-storage property must be conducted in strict compliance with company Policies and Procedures. Provided customers with advice and direction on how to store and pack their belongings in their storage unit. Provided customers with assistance in determining the needed storage unit size by assessing their needs and reviewing the available storage size options with them. Answered the telephone in a professional and courteous manner, with the objective of closing the sale and properly documenting calls. Prepared and fully executes all documents associated with leasing a storage unit. Collections:• Placed follow-up telephone calls per Collection Worksheet.• Documented all communication (written or verbal) with past due tenants.Conducted physical Site Inspection of the self-storage facility daily and ensure a Walk Through is preformed, documented, and filed.
  • U-Haul International, Inc
    Truck Rental Dealer General Manager
    U-Haul International, Inc Jul 2015 - May 2017
    Newbury, Massachusetts
    Facilitated Inventory Management and Dispatch and Receiving of rental equipment. Provided basic maintenance of fleet vehicles. Responsible for Store Location Opening and Closing, Money Handling and Bank Deposits. Assisted with Customer Service focusing on Retail Sales and Storage facility rental procedures. Oiled and cleaned trucks and added coolant to truck reservoirs.
  • Stor U Self
    Facilities General Manager
    Stor U Self Jan 2003 - May 2017
    Byfield, Ma.
    Computed, recorded, and proofread data, records and reports. Maintained accounts for 800 plus clients. Reduced and controlled expenses by improving resource allocation. Managed accounting operations, accounting close, account reporting and reconciliations. Performed debit, credit and total accounts on computer spreadsheets/databases, using specialized accounting software. Received, recorded, and banked cash, checks, and vouchers as well as reconciled records of bank transactions. Increased revenue by 5-10% annually. Achieved notable successes in cost control. Reported and consolidated company financial performance. Identified and resolved system and account issues. Created monthly reports for records, closed terminated records and completed chart audits. Improved service quality and increased sales by developing a strong knowledge of company's products and services. Determined customer needs. Maximized clientsatisfaction. Conducted surveys of customer feedback. Safely operated equipment such as vacuum cleaners, floor buffers and carpet machines. Performed grounds maintenance during inclement weather.
  • Penske Truck Leasing
    Truck Rental Dealer General Manager
    Penske Truck Leasing Jan 2003 - Dec 2014
    Newbury, Massachusetts
    Facilitated Inventory Management and Dispatch and Receiving of rental equipment. Provided basic maintenance of fleet vehicles. Responsible for Store Location Opening and Closing, Money Handling and Bank Deposits. Assisted with Customer Service focusing on Retail Sales and Storage facility rental procedures. Oiled and cleaned trucks and added coolant to truck reservoirs.
  • Eastport Trucking
    Owner Operator
    Eastport Trucking Jan 1993 - Jan 2003
    Greater Boston Area
    Assisted in management of business operations by maintaining records and files, preparing cost and inventory reports, and ordering supplies. Kept supervisor informed of job progress and material requirements.

Jay Griffin Education Details

Frequently Asked Questions about Jay Griffin

What company does Jay Griffin work for?

Jay Griffin works for Terrace Storage Center

What is Jay Griffin's role at the current company?

Jay Griffin's current role is Director of Operations at Terrace Storage Center.

What schools did Jay Griffin attend?

Jay Griffin attended Northern Essex Community College, Boston Business School.

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