Jay Heslin Email & Phone Number

Atlanta, Ga, Us

Alpharetta, Georgia, United States

Alpharetta, Georgia, United States

Greater Atlanta Area

- Co-Managed implementation of a multiplatform Electronic Health Record specializing in rural hospitals by coordinating taskwork of internal departments to ensure a timely, efficient and cost-effective onboarding process.- Managed data migrations for legacy clients transitioning to new data servers by overseeing all communication as well as assisting development with testing and troubleshooting identified problems.- Oversaw build of the department’s implementation project plan and established standardized implementation best practices by reviewing, prioritizing and providing detailed descriptions of all necessary steps taken on a project.- Planned, designed and led trainings of the different areas of the product to external clients as well as internal team members.- Assessed inpatient hospitals for workflow efficiencies from registration, through hospital stay, discharge and billing, making consultative suggestions to improve workflows and increase revenue.- Conducted inpatient product demonstrations to prospective clients in conjunction with the sales team.

- Integral part of professional services team that managed implementation processes for leading hospital and ambulatory practice employing 200+ physicians, optimizing operations to facilitate new revenue. - Evaluated operations of medical practices pertaining to data management, clinical procedures and communications practices while reviewing contractual insurance agreements, financial tracking and reporting processes. - Maintained consistently high caliber of client deliverables while allocating 80 - 90% of hours to nationwide travel. - Led client trainings and provided onsite go-live support throughout transition to newly optimized platforms, working to optimize practice management, physician billing and electronic health records management processes. - Consistently ensured the highest quality of deliverables, leading data-gathering sessions with clients and facilitating triage processes throughout all phases of implementation.

Mobile, Alabama Area

ApolloMD – Providence Hospital Mobile, AL- Recruited and managed over 30 medical scribes for the ApolloMD group at Providence hospital while working 40+ hours per week on the floor as a scribe- Instructed classroom of medical terminology and trained employees proper use of multiple EMRs- Guaranteed 100% scheduling coverage as well as thorough and accurate medical charting- Kept constant communication with team of physicians to ensure all charting kept to a high standard

Panama City, Florida Area

Scribe Innovations – Bay Medical Center Panama City FL- Recorded and completed all necessary documentation for a designated physician’s shift in an ED- Assisted physicians, mid-levels, nurses and techs to trouble shoot EMR pathways and uses- Monitored all orders and test results, alerting ED teams when outstanding findings resulted- Facilitated needs to increase department efficiency, decrease turnaround times and keep patient satisfaction at an all-time high.