Resort Representative
CurrentOutlineWorked across Europe to deliver student Snowsports events, driving positive customer experiences while maintaining supplier relations and communication with management via check-ins. Ranked Top 15 among 150+ resort representatives for 2023/24 season from customer and management feedback. Key Responsibilities• Being a knowledgeable point of contact for many of the UK’s largest university ski trips providing support and advice in resort. • Driving duties in a mountain… Show more OutlineWorked across Europe to deliver student Snowsports events, driving positive customer experiences while maintaining supplier relations and communication with management via check-ins. Ranked Top 15 among 150+ resort representatives for 2023/24 season from customer and management feedback. Key Responsibilities• Being a knowledgeable point of contact for many of the UK’s largest university ski trips providing support and advice in resort. • Driving duties in a mountain environment providing event artist liaison, resort runner and general resort support to maintain an active presence. • Coordinated complex events requiring real-time problem-solving and safety management in fast-paced, high-stakes environments.• Managed supplier relations, optimised on-the-ground logistics, and upsold holiday extras (event tickets, insurance), driving additional revenue. • Ensured compliance with health and safety regulations through routine checks and risk assessments with support from resort-based welfare and security teams. Show less