Highly motivated and dependable in a fast-paced environment. Focused on improving productivity, increasing efficiency and enhancing quality. Exceptional proficiency in providing a high level of detail and accuracy. Consistently exceeds goals for staffing and retention. Proven skills in management, analytical thinking, problem-solving, decision-making, meeting deadlines, working under pressure, working independently, adjusting to changing situations, actively listening and customer service. Highly effective leader who promotes positive and productive environments. Remains calm and collected in high stress environments. Articulate in written, interpersonal and oral communications.