Jay Kumar Email & Phone Number

Dubai, United Arab Emirates

Coordinated the supportive services between departments through organized weekly meetings. Prepared and led meeting between departments. Reported developments to Project Manager using spreadsheet reports.Resolved issues and disputes involving all employeesand reported to HR manager.Researched vendors for pricing, equipmentPROFILE availability and staffing.Maintained all record keeping on a customizedAnalytical, highly adaptable Project software programInterpreted specifications, blue prints, job orders,company policy, and procedures for workers. Creating integrated design projects across both online and offline outputs.Developing design briefs.Explaining design concepts and ideas to clients and colleagues.Coordinating multiple publishing projects. Commissioning illustrators and photographers.Providing graphical support for Blogs, websites andsocial media.Working on presentations, leaflets, trade-marks, marketing materials and banner designs.

Pakistan

• Provided administrative/registry support to office superior, including as directed & properly handle complaints and grievance procedure • Preparing /dispatching client’s information & drafting for consulates & Respond to clients for enquiries, and Communicate with public when necessary coordinate & communicate with candidates schedule interview. • Entered all invoices for Admin procurement operations into Excel spreadsheets. • Coordinated and scheduled all corporate business travel and accompanying itineraries for managements. • Installing and configuring Computer systems & diagnosing and solving hardware/software faults.• Client statistics and outcomes for research and evaluation purpose & Contributes to team effort by accomplishing related results as needed & Conduct electrical safety checks on computer equipment & Respond within agreed time limits to call-outs • Set up new users' accounts and profiles and deal with password issues. Maintained organization inventory by checking stock to determine supply levels, expedited orders and delivered materials to work stations in a timely manner & Upheld office schedule to ensure day-to-day business needs were met. Provided exceptional customer service by appropriately answering client concerns, forwarding messages and confirming appointments as necessary & designing Pamphlets for Facebook marketing • Ensured all current patient information was updated and collected appropriately according to organization and industry standards

Pakistan

• Installing new systems for all employees and Providing training for all users• Repairing and upgrading hardware and ensuring all computers were fully operational• Preparing /dispatching client’s information & drafting for consulates & Respond to clients for enquiries, and Communicate with public when necessary coordinate & communicate with candidates schedule interview. • Entered all invoices for Admin procurement operations into Excel spreadsheets. • Creating and maintaining accurate database of all pending and resolved IT issues• Manning the IT help desk and providing instant solutions to IT issues, Keeping up to date with all Microsoft Office operating systems• Running diagnostic checks and servicing essential IT hardware• Explaining complex IT issues to non-technical employees• Diagnosing and resolving problems efficiently, Maintaining the integral security of business networks• Ensuring all hardware operates at its optimum level with latest updates and patches• Distributing relevant jobs to junior staff members and providing support when required