Jay Le Email & Phone Number

• Data Analytics: Leveraged Kusto Query Language (KQL) and Python to analyze complex datasets, deriving actionable insights to drive business decisions.• RESTful API Development: Designed, developed, and maintained RESTful APIs using Python, ensuring seamless integration and scalability.• System Development & Monitoring: Developed and monitored software systems using Python and AWS services, ensuring optimal performance and availability.• Cloud Infrastructure: Managed and optimized AWS cloud resources, ensuring cost-effective and efficient infrastructure solutions.• Automation: Designed and implemented automation tools using PowerShell, Python, and AWS services, streamlining processes and enhancing productivity.• Collaboration: Collaborated with development teams to optimize application performance, identifying and rectifying bottlenecks.• Cloud & Infrastructure Management: Oversaw cloud services, network devices, and servers, ensuring seamless user experiences.• Played a key role in the development and implementation of a data pipeline for telemetry data, optimizing data collection, processing, and analysis. This involved designing efficient data flow mechanisms, ensuring data integrity, and enabling real-time data insights.

Greater Seattle Area

• Installed and maintained routers as well as internal network systems• Troubleshot VOIP systems• Supported Microsoft Desktop Applications such as MS Office 365, SQL Server• Tailored back-ups and recovery on Windows Server 2012• Provided remote desktop support for end users’ workstations

Greater Seattle Area

 Creating personalized, quality results for our clients and their consumers through face-to-face acquisitions and advertising Serviced existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule.  Submitted orders by referring to price lists and product literature.  Monitors competition by gathering current marketplace information on pricing, products, new products, merchandising techniques, etc.  Recommended changes in products, service, and policy by evaluating results and competitive developments.  Resolved customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management using expertized technical knowledge. Consistently improve customer satisfaction through expert resolution of issues or dissatisfaction. Maintained professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

South Seattle College

 Facilitated on and off campus trips for students by organizing and coordinating such activities. Enhance the production of new International Ambassadors by providing training and mentorship for them. Eased international students’ integration into new academic and social environment by developing and implementing an orientation program aimed to achieve the same.

Operating the training for about 30 new International Ambassadors. Assisting school staff to plan out for the Orientation Event. Working with all Ambassadors to make sure the Orientations running smoothly.

 Demonstrated effective communication capability by making complex information from prepared reports of findings, data graphs and other complex findings by translating them into written text, thereby making such information accessible to a broader audience. Devised and evaluated methods and procedures for collecting data including surveys, opinion polls, and questionnaires, as well as arranging to obtain existing data. Broadened market outreach and amplified marketing campaigns by monitoring industry statistics, following trends in trade literature, measuring and assessing customer and employee satisfaction, developing and implementing procedures for identifying advertising needs, and conducting trained survey interviewers.

South Seattle College

 Maximized ROIs and increased efficiency by diligently overseeing funding operations. Advanced organizational objectives and overall mission by working closely with board members, organization officials, and staff members to manage the organization and execute prompt, effective solutions to contingencies as they arise. Consistently enhanced continuous improvement processes by developing and incorporating policies, objectives, and activities of organizations or businesses. Preserved the organization’s fiscal integrity by scrutinizing financial operations and preparing budgets congruent with such analysis for approval, including those for funding or implementation of programs. Promoted and substantially supported both the interests of general population and special groups by meticulously reviewing and evaluating staff reports, legislation, laws, and public policy, and recommending changes accordingly. Direct human resources activities, including the approval of human resource plans or activities, the selection of directors or other high-level staff, or establishment or organization of major departments. Exhibited consummate leadership aptitude by undertaking several authoritative responsibilities including presiding over boards of directors, management committees, or other governing boards, as well as directing all facets of human resources operations, including spearheading organization of major departments. Expanded organization’s outreach by deliver speeches, writing articles, and orchestrating promotional campaigns to promote services, exchange ideas, and attain objectives.

Bachelor'S Degree, Computer Science, Minor In Cyber Security, 3.95

Activities and Societies: Cyber Security Club

Associate'S Degree, Computer Science, 3.89