Jay Leach Email & Phone Number

Mclean, Virginia, United States

* Responsible for the overall delivery of support services through effective engagement and client management for the State of Ohio’s OhioMeansJobs.com project initiative. * Facilitate visioning sessions with client stakeholders. * Manage priority of projects, risks, and prepare status reporting for the client stakeholders. * Collaborate with the sales and operational teams to scope client engagements and creates proposals. * Create and enforces delivery procedures, with a focus on quality and client satisfaction. * Manage the delivery of tasks, applying hands-on project management skills. * Manage the evaluation of implications/risks on existing or proposed projects, programs, processes, and policies/laws and implements improvements. * Manage client feedback including project/program level incidents, production issues, and the escalation of unresolved inquiries

Mclean, Va

* Responsible for delivering professional services contracts for EVOLV implementations.* Workload of 3-4 large scale projects on 24 hour configuration cycles.* Manage team of 3-5 onshore analysts, and 2-3 offshore developers.* Hold daily scrum meetings to manage priority tasks.* Facilitate elaboration and design workshops.* Develop and manage detailed project plans, risk/issue register, weekly status reporting, and steering committee presentations.* Review level of effort estimates for account management team.

Wakefield, Ma

* Responsible for delivering professional services contracts for all PMWeb implementations.* Resource manager for professional services team of 11 business consultants.* Engagement manager/project executive role for all internal implementations.* Project manager for all partner and reseller implemented projects.* Manage 2-3 business and technical consultants per project.* Facilitate discovery and design workshops during project kickoff.* Hold daily and weekly scrum meetings with developer staff and consultants.* Review and scope all professional services RFP’s for sales department.* Support sales team in presenting implementation methodology and support model as part of sales demonstration process.

Washington D.C. Metro Area

* Responsible for delivering professional services contracts for all Computer Aided Facilities Management (CAFM) and Space Scheduling implementations (CenterStone and Manhattan Space Scheduling).* Project manager for all partner implemented projects.* Manage 3-7 business and technical consultants per project.* Create complex project schedules with detailed Work Breakdown Structure (WBS).* Hold daily and weekly scrum meetings with developer staff and consultants.* Deliver monthly budget to actual, risk register, project progress, and earned value reporting to clients and Trimble management.* Serve on the Manhattan Space Scheduling product team and Project Management Organization (PMO) best practices committee.

Washington, Dc

* Imbedded contractor at the U.S. General Services Administration, Public Building Service Division, responsible for the administration of their Electronic Project Management (ePM) system, a customized implementation of Proliance.* Managed, supported, and trained team of twelve regional administrators.* Supported over 6,000 internal and external users on 3,000 active projects.* Monitored and reported application and environment issues, maintained SharePoint sites, created and maintained all SOPs, managed change request execution and tracking, and maintained PM risk register.* Served as the technical team lead, liaison for design reviews with developer, and lead for user acceptance testing for new releases.* Developed training guides and conducted train the trainer sessions. * Responsible for weekly staff meeting, technical task team, and weekly implementation meeting

Rockville, Md

* Responsible for domestic sales of inFusion eForms, a Domino based eforms environment with workflow.* Design and develop proof-of-concepts and demonstrate software’s capabilities either on-site in the US or through webinars. * Maintain IBM Business partner relationships for lead generation purposes. Run booth operations at many software trade shows. * Work with VP of Operations to forecast short and long term business operations plan. * Write business cases, proposals, cost estimates, and government RFQ responses with the legal department. * Act as the Project Manager on many large multi-phased development projects. * Main contact for all international licensees of parent company BTI, to train all sales and developer staff. Support international sales staff on POC design, sales techniques, proposal writing, and project management.

Washington, Dc

* Managed all aspects of an account list comprised of 60 members and committees of the U.S. House of Representatives.* Responsible for selling Capitol Correspond, a SQL based constituent management system, to new member offices as well as upgrades to existing clients. * Consulted offices on all new hardware and software purchases; including server, computer, printer, and word processing. * Duties included: performing software demos, writing proposals, developing marketing material, training new sales staff, holding monthly user group meetings, training clients, developing sales strategies, consulting offices on how to relieve connectivity and communication issues with district offices, coordinating all installation and purchase procedures between the client, US House Administration, and InterAmerica.