As a Senior Project Manager at Wind River's Professional Services organization, Jay Lee leads the delivery of exceptional service solutions, leveraging the company's flagship products for clients across diverse industries. He began his career as a software developer at MIZI Research, which was later acquired by Wind River, and subsequently transitioned to project management for service businesses. Over the past 12+ years, Jay has been instrumental in expanding Wind River's service footprint from automotive to network, aerospace, and defense domains.In his role, Jay has supported pre-sales efforts, collaborating with account managers to identify and pursue opportunities across various industries. He has contributed to closing and winning 20 new deals, generating over $12M in revenue through time-charging. Jay is well-versed in the service business and process based on PSA application, and adept at performing all activities required for service delivery, including pre-sales support, ROM & SOW writing, requirement gathering, gap analysis, feasibility study, resource management, risk management, finance tracking, change request management, and more.