Jay Lewis Email & Phone Number

Chapel Hill, Nc, Us

Raleigh, North Carolina

Raleigh, Nc

Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installs and images new computers and loads appropriate software for customers. Deploys new business applications as needed. Installs local and network printers and other peripherals and configuration of same. Responsible for user data and migration of profiles as computers are replaced. Stays abreast of current technology in a changing environment. Identifies emerging trends and issues, researches and makes suggestions for technical solutions to solve current and future problems. Uses extensive knowledge to develop and/or implement information technology solutions to enhance organizational success. Works with application development teams to identify application issues at the customer level and provide technical detail in order for development teams to accurately identify problems within applications.Works with network infrastructure teams to identify network issues at the customer level and provide significant technical detail to assist in network hardware resolutions.

Nashville, Tn

-Go-Live Clinical activation implementation support for nursing and providers -Assisted with Admissions, Transfers, Discharges, and Admission assessments. -Worked with nurses in med/surg units on plan of care documentation, MAK, and shift assessments.-Assisted with technical problems on monitors in the ICU when vitals would not cross from the monitor to the patient's record. -Responsible for tracking issues and documenting for command center staff.