- Lead a team of data analysts for dictionary.com and thesaurus.com- Design and build reporting for all levels of the business in support of the organization's strategy - Administer a Tableau Server environment and design monitoring and reporting to better leverage that system- Coordinate development for the team's AWS data ecosystem with an offshore engineering team- Run a variety of data analyses to drive decision making around content generation, product development, and ad yield- Completed an Adobe Analytics implementation as a replacement for a legacy click-tracking data collection system- Present research and findings on a wide variety of business topics to the leadership team and broader organization- Coaching and training on data communication and visualization

- Lead research and analytics team supporting digital banking - Prepare and analyze data to support business decision making around account opening, mortgage servicing, marketing campaigns, and digital user experience- Continually grow and refine our data capture methods, including site tagging- Develop dashboards and reports using a combination of tools (SQL, Tableau, Alteryx, R, Python)- Training and coaching to promote reporting and data visualization best practices

- Develop data visualizations, reporting, and presentations- Manage page-tagging solutions from deployment of tags through analysis/reporting - Collaborate with digital, creative, and business partners to drive best practices in analytics- Work with business stakeholders to design and develop reporting and analysis

- Developed reports, presentations, competitive analysis, and training materials as part of product development- Led rewrite of internal data entry system for new banking accounts- Developed internal reporting using Tableau and SQL to assist business units- Awarded 2013 Associate of the Year for Banking

Taught an undergraduate course, Intro to Media Research. Students learned to use a variety of quantitative and qualitative research methods, including surveys and content analysis, as well as how to compile a literature review and build basic data visualizations. Course was designed to prepare undergraduates for graduate-level research work.

- Managed yearly flow of 3,500+ assessments for selection and development with a focus on collecting and organizing psychometric data- Led process improvement initiative that reduced tech support calls by 70%- Led 2010 website redesign