Jay Lim Email & Phone Number

Kuala Lumpur, MY

WP. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

• Collaborating cross-functionally with internal stakeholders (BDs, CMs, PICs, Risk Team and Compliance Team) to relay information to external stakeholders by sheperding the client inquiries from start to finish
• Managing the current Bybit Mandarin Chinese Telegram group with more than 11,000 users
• Optimising the current client services system through regular user feedback and qualitative evidence

Onboarded 45 new users with a conversion rate of 53.3% to active tradersContributed 727,562,582.19 USDT in terms of clients' total trading volumes

Penang, Malaysia

• Pioneered the Malaysian Bybit online community, raised membership count from 0 in September 2021 to 3132 in February 2022. Currently, the count stands at 4694 as of July 2024
• Coordinated more than 3 weekly online local campaigns for the local community, fostering a vibrant and cohesive online environment, achieving more than 18 local campaigns monthly with an average participation of over.
• Maintained a consistent monthly active user base of 238 and daily active user base of 40, ensuring sustained community engagement and activity
• Sent outbound emails and phone calls to project leaders and content creators for potential collaborations, achieving approximately 90% response rate and a conversion rate of 1 out of 4 collaborations
• Establish a network of content creators and KOLs to showcase the innovation of the platform, enhancing brand visibility and credibility in the local financial technology market
• Created promotional materials to raise awareness and participation of company events and engaged in global events with diverse groups

Melbourne, Victoria, Australia

• Currently researching about acquired brain injury (ABI) in children and adolescents in relation to sleep-wake disturbances
• Conducted extensive literature reviews across multiple scientific databases, including PubMed, Cochrane Database, PsycNet, Google Scholar and Science Direct
• Coded and verified existing data into a computer database and spreadsheet for subsequent application in accordance with MCRI and NHMRC research data management guidelines
• Reviewed and edited data to ensure completeness and accuracy of submitted information, while following up with supervisors to resolve problems and clarify data entries
• Attended seminars relevant to the field of neuropsychology, i.e. the relationship between sleep outcomes and acquired brain injuries
• Participated in training courses in accordance with MCRI guidelines, i.e. MCRI and VCGS Child Safety Training Course, Introduction to Research Data Management Course

Melbourne, Victoria, Australia

Parkville, Melbourne, Australia

• Conducted extensive literature reviews across multiple scientific databases, including PubMed and Google Scholar
• Identified and compile lists of potential research subjects in accordance with study objectives and parameters

• Pioneered the increase in cumulative total trading volume from $0 to $45,000,000 and the increase in TVL from $0 to $115,000 USD in the ecosystem of <$100,000,000 USD in TVL during the beta phase
• Spearheaded the project management department pre-restructuring, raising the TVL from $450,000 to $3,000,000 USD during the recession, increasing the TVL by 567%
• Liaised and maintained good relationships with global ecosystem partners and projects for potential collaborations in terms of grants and fundings, raising $200,000 USD in runway
• Liaised with marketing agencies to devise marketing strategies to create brand awareness, achieving approximately 20,000 members across X, Discord and Telegram
• Managed blogs, social media platforms and copywriting while outsourcing content creation when necessary on X (71,000 impressions within 8 months since beta release), Facebook, Tiktok and Telegram
• Reviewed and presented complex market case studies of competitors to internal and external stakeholders for enhanced delivery and improvements to existing models

Penang, Malaysia

• Guided customers in item selection with regards to OTC medications, health supplements through cost analysis and potential alternatives
• Dispensed medications under pharmacist’s supervision
• Conducted blood pressure, blood glucose and cholesterol tests for customers
• Managed financial transactions and reconciled the proceeds at the bank

Queenstown, Central Singapore Community Development Council, Singapore

• Conducted extensive literature reviews across multiple scientific databases, including PubMed and Google Scholar
• Prepared findings for publication, while collecting and analysing data using SPSS to derive conclusions to existing research projects
• Developed detailed research protocols and created interview schedules, while following up with potential subjects to further introduce and explain study objectives and protocols
• Published an innovative journal article, “Towards a Humorous Chat-Bot Companion for Senior Citizens”, in the “Conversational Dialogue Systems for the Next Decade” on Springer, which resulted in the inclusion within the.
• Travelled to field sites to collect and record data from subject participants, while further clarifying misunderstood variables
• Prepared progress reports and presentations for supervisors on a weekly basis and industry professionals on a regular basis

• Collaborated directly with the Ministry of Education Singapore to organize 2 events, achieving the maximum capacity of 70 participants and above-average satisfaction ratings in both events
• Prepared regular progress reports and multiple drafts of event proposals to MOE representatives for final approvals
• Collaborated cross-functionally with internal and external stakeholders in a team of 11 international students
• Logistically managed event budget proposals for approval by the MOE

Bachelor Of Science - Bs, Psychology, First Class Honours

Singapore-Cambridge Gce A-Levels, 89 Rp

• Offered and declined NUS ASEAN Undergraduate Merit Scholarship AY2021/2022 and NTU ASEAN Undergraduate Merit Scholarship (NTU-University.