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As a Senior Product Owner at Reliant Energy, I lead a cross-functional team of developers, designers, and analysts to deliver innovative and user-friendly digital solutions that enhance customer acquisition and retention. I have over nine years of experience in product management, marketing technology, and I hold an MBA degree.My mission is to make it easier and more rewarding for customers to join and stay with our brand, by understanding their needs, preferences, and behaviors, and by creating and optimizing products that meet and exceed their expectations. I focus on user experience and the why behind it, applying agile methodologies, data-driven insights, and customer feedback to continuously improve and iterate on our products. I am passionate about solving complex problems and delivering value to our customers and stakeholders in the energy and utilities industry.
Reliant Energy
View- Website:
- reliant.com
- Company phone:
- +1 866 222 7100
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Senior Product OwnerReliant Energy Aug 2022 - PresentHouston, Texas, Us -
Senior Digital Technology StrategistReliant Energy Jun 2019 - Aug 2022Houston, Texas, Us -
Digital Technology Strategist (Product Owner)Reliant Energy Apr 2018 - Jun 2019Houston, Texas, Us -
Marketing Technology StrategistReliant Energy Oct 2017 - Apr 2018Houston, Texas, Us• Ensure the use of SCRUM/Agile methodologies across two digital transformation teams• Arrange SCRUM ceremonies for two digital transformation teams• Lead release planning, sprint planning, grooming, and daily stand-ups• Manage and deliver multiple work streams for various types of digital projects within an account (e.g. web-site development, banner advertising, etc.) to agreed scope, timings, budget and quality.• Work with internal teams to help define project scope, resource requirements and cost estimates for projects.• Be the hub of communication for the project – managing communication between various members of the project team.• Encourage and facilitate collaboration. Build timelines in Workfront to encourage communication and timing.• Work with third party agencies to scope, manage and deliver campaigns when appropriate.• Remain up to date on projects at all times knowing timing, milestones, resources, etc. at all times.• Assess the time and financial impact of changes and communicate to clients as appropriate.• Be firm but fair in judgment: push back when scope creeps whilst understanding the constraints of the client. • Develop a good understanding of our brand standard and ensure work is completed to meet those requirements.• Understand the key technical aspects of the development process for website delivery and online advertising as appropriate to your client. -
Marketing Technology AssociateReliant Energy Jul 2015 - Oct 2017Houston, Texas, Us• Manage and deliver multiple work streams for various types of digital projects within an account (e.g. web-site development, banner advertising, etc.) to agreed scope, timings, budget and quality.• Work with internal teams to help define project scope, resource requirements and cost estimates for projects.• Be the hub of communication for the project – managing communication between various members of the project team.• Encourage and facilitate collaboration. Build timelines in Workfront to encourage communication and timing.• Work with third party agencies to scope, manage and deliver campaigns when appropriate.• Use Workfront to assign and track issues when appropriate.• Remain up to date on projects at all times knowing timing, milestones, resources, etc. at all times.• Assess the time and financial impact of changes and communicate to clients as appropriate.• Be firm but fair in judgment: push back when scope creeps whilst understanding the constraints of the client. • Develop a good understanding of our brand standard and ensure work is completed to meet those requirements.• Understand the key technical aspects of the development process for website delivery and online advertising as appropriate to your client. -
Traffic CoordinatorReliant Energy Oct 2014 - Jul 2015Houston, Texas, Us• Assign resources for project fulfillment• Communicate job status information to all team members• Promote smooth workflow and communication between departments• Create and maintain estimates, timelines and billing for all projects• Ensure workflow progresses efficiently and projects/staff are juggled as priorities shift• Maintain/update PMS and provide project status report at weekly status meetings• Expedite rush projects and move stalled projects forward -
Digital Media CoordinatorHouston Chronicle Apr 2014 - Sep 2014Houston, Texas, Us• Manage and implement client accounts that include products such as:- Search Engine Optimization- Search Engine Management- Social Media Management- Other digital media products• Manage changes to website for clients of the Houston Chronicle• Experience using CRM software• Use of Google Ad Words• Experience with email marketing campaigns• Facilitate the relationship between third party vendors and the sales team -
Technical RecruiterRandstad Technologies Us Nov 2013 - Feb 2014Atlanta, Ga, Us• Sourcing and screening of potential IT candidates for contract, contract-to-hire and permanent openings with our clients• Analyze candidate information to determine matches between candidates and job openings. Submit qualified candidates to open job requirements• Interview prospective candidates and educate candidates on company process• Responsible for processing and contacting qualified candidates who respond to Randstad Technologies via phone, email or web• Establish relationships with consultants/contractors in specified region(s) or with specified clients• Track job orders and initiate recruitment for new roles paying close attention to high priority situations• Coordinate or conduct screening activities (e.g., drug screens, reference checks)• Refer job order leads and hiring manager names to Account Managers• Be familiar with industry trends, including client, market and unemployment conditions• Track/communicate new technology trends• Meet or exceed weekly sales goal expectations• Gained experience with Bullhorn recruiting tool to search for potential candidates.• Managed time effectively to meet personal goals.• Worked in a strong team environment to meet team goals. -
Multimedia CoordinatorHouston Chronicle Jun 2013 - Nov 2013Houston, Texas, Us• Work with Multiple Accounts and Jobs at a Time• Prioritize Multiple Jobs• Work with advertisements for different companies Ensure they run in correct section, for correct time, on correct days• Ensure ad space is priced according to sales team• Work with sales team to gain needed materials• Experience adhering to deadlines• Book and schedule advertisements for the newspaper• Work heavily in Outlook, Excel, and Word• Contact customers for advertising information• Work in a team environment
Jay Lutz Skills
Jay Lutz Education Details
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Letourneau UniversityGeneral -
Letourneau UniversityMarketing
Frequently Asked Questions about Jay Lutz
What company does Jay Lutz work for?
Jay Lutz works for Reliant Energy
What is Jay Lutz's role at the current company?
Jay Lutz's current role is Senior Product Owner @ Reliant Energy | MBA.
What is Jay Lutz's email address?
Jay Lutz's email address is ja****@****nrg.com
What is Jay Lutz's direct phone number?
Jay Lutz's direct phone number is +183224*****
What schools did Jay Lutz attend?
Jay Lutz attended Letourneau University, Letourneau University.
What are some of Jay Lutz's interests?
Jay Lutz has interest in New Technology, Marketing, Digital Marketing, Sports, Social Media Marketing.
What skills is Jay Lutz known for?
Jay Lutz has skills like Advertising, Social Media Marketing, Marketing, Public Relations, Microsoft Office, Social Media, Email Marketing, Customer Service, Facebook, Social Networking, Adobe Creative Suite, E Commerce.
Who are Jay Lutz's colleagues?
Jay Lutz's colleagues are Omar Trujillo, Chad Meyer, Angie Gregory, Truong Nguyen, Kevin Chu, Cassandra Culver, John Munoz.
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